- A recent tracking poll from Blue Cross Blue Shield of Massachusetts (“Blue Cross”) and MassINC found that fully one-third of Massachusetts residents surveyed reported feeling sad or depressed more frequently since the start of the coronavirus pandemic. To support members during the crisis, Blue Cross is expanding access to an innovativ
| BOSTON, June 3, 2020 /PRNewswire/ -- A recent tracking poll from Blue Cross Blue Shield of Massachusetts (“Blue Cross”) and MassINC found that fully one-third of Massachusetts residents surveyed reported feeling sad or depressed more frequently since the start of the coronavirus pandemic. To support members during the crisis, Blue Cross is expanding access to an innovative online program for stress, anxiety and depression.
The program, called Learn to Live, helps members address their mild to moderate anxiety, depression, insomnia or substance use and improve their overall emotional health. Previously, Learn to Live was available to members whose employers purchased the benefit. Now, Blue Cross is making the program available to all fully insured customers and members. “We want to do everything we can to help our members get the emotional support they need, especially during this trying time,” said Dr. Ken Duckworth, senior medical director for behavioral health at Blue Cross. “We know many of our members are dealing with daily stresses and anxiety being increased by the COVID-19 pandemic and related challenges. Learn to Live is a convenient, confidential resource for members to address depression, stress, anxiety and insomnia, all of which are more widespread right now, through a coach-supported model.” Learn to Live provides:
“These are unprecedented times, and our members and their families are facing new sources of stress, anxiety and worry,” said Cathy Hartman, senior vice president of customer solutions at Blue Cross. “As their health plan, we want to provide confidential and convenient support, tools and services to help manage those stressors, build resilience and improve emotional wellbeing.” Learn to Live complements Blue Cross’ comprehensive behavioral health program, which combines the largest network of behavioral health providers in Massachusetts with an in-house staff of actively practicing clinicians and specially trained behavioral health case managers who work hand-in-hand with our medical case managers to ensure all of our members’ needs are met. Blue Cross is covering all medically necessary covered services with in-network providers, via phone (telephonic) or virtually (telehealth), at no cost to members for the duration of the Massachusetts public health emergency. For more information on how Blue Cross is supporting members during the COVID-19 crisis, visit the company’s Coronavirus Resource Center. About Blue Cross Blue Shield of Massachusetts About Learn to Live
SOURCE Blue Cross Blue Shield of Massachusetts |
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