DALLAS, June 19 /PRNewswire/ -- Mark McKenna, newly retired president and CEO of Novation, has joined The Beryl Companies’ Executive Advisory Council. Beryl, the nation’s leading healthcare-exclusive customer interaction center, formed its Executive Advisory Council with leaders from many of the nation’s best-known and most widely respected hospitals and other healthcare organizations to provide strategic guidance and advice about the ever-changing healthcare industry.
“I am honored to be joining with so many well-respected leaders in the industry to work with Beryl as it, too, is an industry leader,” said McKenna. “Beryl has set the standard for exceptional customer service in healthcare.”
McKenna served on the management team that structured the joint venture between VHA and UHC resulting in the creation of Novation. He joined VHA Inc. in April 1987 and held several senior management assignments in VHA’s supply chain management division. Prior to joining VHA, Mr. McKenna was director of marketing for IMED Corp. of San Diego, a manufacturer of drug delivery systems. His previous experience includes sales and marketing assignments with Johnson & Johnson and American Hospital Supply Corp. McKenna has a bachelor’s degree in business from Boston College and a Master of Business Administration from Suffolk University in Boston.
“We are delighted that someone with Mark’s extensive expertise and great strategic perspective is joining Beryl’s Executive Advisory Council,” said Alan Weinstein, former president of Premier and chair of the Executive Advisory Council. “He is a great complement to the rest of the group.”
Other Executive Advisory Council members include Fred Brown, JCAHO chairman; Lynne Cunningham, senior executive with The Studer Group; Doug French, former CEO of Ascension Health and St. Vincent’s Hospitals and Health Systems; Sheldon King, former CEO of Cedars Sinai Medical Center and Stanford University Hospital; Dave Loveland, former senior vice president of Evanston Northwestern Healthcare; Bob Pallari, former CEO of Legacy Health System in Portland; Barry Schochet, former vice chairman of Tenet Healthcare, Marlowe Senske, former executive vice president of VHA; and Alan Weinstein, former president of Premier Inc.
The Beryl Companies is the healthcare industry’s leading provider of outsourced telephone and Web-based communications. Since 1985, more than 600 healthcare organizations have trusted Beryl to provide 24/7 physician referral, health information, telephone nurse triage and class/seminar registration to their customers. Utilizing sophisticated technology, Beryl analyzes the data collected from interactions with more than two million people each year. This intelligence is used by client hospitals to further build long-term, mutually beneficial relationships with their customers. More information about Beryl is available at www.beryl.net.
The Beryl Companies
CONTACT: Carol Stevenson for The Beryl Companies, +1-818-597-8453
Web site: http://www.beryl.net/
