HOUSTON & LONDON--(BUSINESS WIRE)--EquaTerra’s latest industry Perspective research paper depicts the pharmaceutical industry as reaching a critical inflection point – either change operating models or face long-term decline. In response, EquaTerra, a leading business advisory firm, reports pharma firms have been actively adopting alternative service delivery models – shared services, information technology and business process outsourcing – across general and administrative support functions. Now, they are poised to expand outsourcing into more strategic business activities.