- Abbott.com
- Abbottnutrition.com
- Similac.com
(Photo: http://photos.prnewswire.com/prnh/20100923/CG70663)
(Photo: http://www.newscom.com/cgi-bin/prnh/20100923/CG70663)
This recall is limited to the U.S., Puerto Rico, Guam and some countries in the Caribbean.
Affected Products
- All Similac powder formula in rectangular plastic tubs is being recalled.
- For Similac powder formula in cans or other packaging, click here to obtain a list of all recalled lot numbers.
Unaffected Products
- All Similac liquid formulas are NOTpart of the recall.
- Powder and liquid specialty formulas, such as Similac Expert Care Alimentum®, Elecare®, Similac Expert Care Neosure®, Similac® Human Milk Fortifier, and metabolic formulas (for inherited disorders) are NOT part of the recall.
Lot numbers can be identified as indicated in the image:
If consumers have formula being recalled, they should discontinue use of the product immediately and visit a local store to purchase a Similac liquid product or an alternative infant formula to feed their child.
Abbott is aware of a significant amount of call volume and website traffic, resulting in longer wait times. We are increasing our call center resources (1-800-986-8850) and expanding the bandwidth of our websites, www.abbott.com, www.abbottnutrition.com and www.similac.com/recall, to accommodate more inquiries.
Product Return/Refund Information
Customers can return any affected product to their place of purchase. Other options include calling the consumer hotline (1-800-986-8850) or visiting www.similac.com/recall and following the instructions to provide basic identifier information such as name, address and how many products are in their possession. Once the information is completed and submitted online, consumers will receive a FedEx box with a return label. Once the product is received, consumers will receive reimbursement by mail.
About Abbott
Abbott is a global, broad-based health care company devoted to the discovery, development, manufacture and marketing of pharmaceuticals and medical products, including nutritionals, devices and diagnostics. The company employs nearly 90,000 people and markets its products in more than 130 countries.
Abbott's news releases and other information are available on the company's website at www.abbott.com.
SOURCE Abbott
