CHICAGO, Sept. 22 /PRNewswire-FirstCall/ -- UniCare announced today modified pharmacy guidelines and expanded behavioral health services to help members who are directly impacted by Hurricane Rita. The revised guidelines will help members quickly access needed prescription drugs and assistance during evacuations along the Texas Gulf Coast.
Members who evacuate can refill prescriptions (for up to 90 days of medicine) before leaving, or if medicine is lost or left behind. The mail- order pharmacy is also replacing lost or damaged mail-order delivery prescriptions and will mail to alternate addresses if needed. These revisions apply to affected members who are currently living in Texas.
In addition, UniCare is extending its 24-hour phone counseling for trauma and grief as well as a database of disaster recovery centers and referrals to other resources. This service, provided by the Employee Assistance Program, is available to any medical member enrolled in one of our plans without EAP Services. Members may take advantage of this service by calling (800) 999-7222.
These guidelines are in effect through Monday, September 26, 2005. At that time, it will be determined if these or any additional guidelines need to be adjusted.
Members with questions should contact the customer service center using the toll-free number on their membership cards. If they do not have their membership card, they should call an emergency toll-free number at (888) 209-7978.
UniCare is a national operating subsidiary of WellPoint, Inc., the largest publicly traded commercial health benefits company in terms of membership in the United States. UniCare can be found on the web at http://www.unicare.com .
Not all UniCare products are available in all states where UniCare is marketed. Insurance or health maintenance organization coverage is provided by any of the following: UniCare Life & Health Insurance Company, UniCare Health Insurance Company of the Midwest (IN and IL only) or UniCare Health Plans of the Midwest, Inc. (HMO in IN and IL only), UniCare Health Plans of Texas, Inc. (HMO in TX only), UniCareHealth Insurance Company of Texas (TX only), UniCare Health Plan of Virginia, Inc. (HMO in VA only), UniCare Health Plan of West Virginia, Inc. (HMO in WVA only).
UniCare
CONTACT: Debbie Davis of WellPoint, Inc., +1-317-488-6207
Web site: http://www.unicare.com/
