BECKENHAM, England, May 5 /PRNewswire-FirstCall/ -- True Health, Inc. (BULLETIN BOARD: TRHL) , a leader in healthcare recruitment and pressure relieving systems, announced today that the human resource management systems it has put into place have had a very positive effect on customer satisfaction and resulting sales growth.
“A key part of our success at True Health is based on bringing out the best in our employees on a continuous day-to-day basis. We believe a person’s life management skills are directly tied to their job management skills. As any one of our employees gets better at managing themselves and improves his own personal outlook and enthusiasm for living, that directly translates into increased productivity for our whole company. True Health has taken great care in implementing coaching systems so that the company is doing everything it can to bring out the best in every single employee. The results are evident in our high customer satisfaction rates and growing sales levels. As we grow, these systems will become even more critical to keeping a large organization operating smoothly,” stated True Health CEO, Mr. David Francis.
True Health’s employee coaching program covers two key areas: 1) sales life cycle management; and 2) awareness and improvement of personal skills that translate directly into business capabilities.
The sales life cycle management component is taught in a classroom by the Company’s Director of Sales. Typical modules taught include 1) identifying a business opportunity; 2) time management; 3) sales calling; 4) cold calling; 5) client development; 6) lead generation; 7) screening candidates; and 8) customer service. Focus is given to these day-to-day skills that are critical to an employee’s and the Company’s success.
Coaching for the development of personal skills is taught in a small group environment by an experienced personal development coach. Modules in this component of coaching include: 1) active listening; 2) dealing with conflict; 3) influencing styles; 4) service excellence; 5) stress management; 6) leadership; 7) appraising performance; and 8) financial budgeting.
True Health inducts each new employee into the Company through an extensive training program that includes having the employee spend time in each of the Company’s departments. This allows the new team member to develop a holistic approach to the Company and an understanding of how each department in the Company impacts the other.
These coaching systems have proven to be very effective for True Health. Quarter-over-quarter, as more of these coaching systems have been implemented, the Company’s revenues have grown. In its most recently reported quarter ended October 31, 2003, True Health’s revenues increased 385% to $1,302,936 from $268,636 in the same period of the prior year.
About True Health, Inc.
True Health, through its wholly owned subsidiary, Westmeria Healthcare Limited, http://www.westmeria.com/, provides healthcare recruitment services and specialist medical equipment to some of the largest healthcare providers in the UK, including the National Health Service. The Company places qualified medical professionals, including doctors, nurses, and social care workers into UK hospitals, clinics and nursing homes, where medical professionals are in short supply. True Health’s Westmeria branded medical equipment includes pressure relief systems that are designed to reduce pressure sores and other side effects caused by long-term bed rest. The Company has shown consistent growth and enjoyed a record revenue increase in its most recently reported quarter.
Contact: Ms. Laurel Moody, Sky Investor Relations, 212-440-5000 or laurel@skyir.com
The statements contained in this news release that are not historical facts may be statements regarding the Company’s future that involve risks and uncertainties which could cause actual results to differ materially from those currently anticipated. For example, statements that describe the Company’s hopes, plans, objectives, goals, intentions or expectations are all forward looking statements. Any such statements made herein about the Company’s future are only made as of the date of this news release. Numerous factors, many of which are beyond the Company’s control, may affect actual results. The Company undertakes no obligation to publicly update such forward-looking statements to reflect subsequent events or circumstances.
True Health, Inc.
CONTACT: Ms. Laurel Moody, Sky Investor Relations, +1-212-440-5000, orlaurel@skyir.com, for True Health, Inc.
Web site: http://www.westmeria.com/
