WellCare Rates among Top Medicaid Plans in Kentucky

LOUISVILLE, Ky. and TAMPA, Fla., /PRNewswire/ -- When it comes to quality and patient satisfaction among Kentucky’s managed Medicaid members, WellCare of Kentucky, Inc., a WellCare Health Plans, Inc. (NYSE:WCG) company, earned high ratings according to the National Committee for Quality Assurance (NCQA) Medicaid Health Insurance Plan Ratings 2018-2019.

NCQA, a nonprofit organization dedicated to improving healthcare quality, publicly released its 2018-19 Health Insurance Plan Ratings at healthinsuranceratings.ncqa.org. The annual report rates more than 1,000 commercial, Medicaid and Medicare plans based on consumer satisfaction, prevention and treatment.

NCQA evaluated WellCare’s clinical performance based on three areas: consumer satisfaction, prevention and treatment. WellCare received an overall score of 3.5 out of 5—the highest score achieved in the state in 2018. Among the highlights, WellCare:

• Earned more 4 ratings and above than any other plan across the three dimensions;
• Earned a 5 out of 5—the highest rating—for getting medical care quickly, including appointments, preventive care, tests and treatments;
• Earned a 4 out of 5 for ease of care, care coordination and customer service.

“WellCare is pleased with this year’s NCQA ratings,” said Dr. Naim Munir, WellCare’s senior medical director in Kentucky. “These ratings demonstrate WellCare’s investments in quality are helping our members in the commonwealth access needed care and services and reinforces our continued commitment to help our members live better, healthier lives.”

WellCare of Kentucky’s Medicaid plan has also achieved an Accreditation status of “Commendable” from NCQA.

About NCQA Ratings
The NCQA Accreditation ratings are calculated based on Health Effectiveness Data and Information Set (HEDIS) scores, Consumer Assessment of Healthcare Providers and Systems (CAHPS) scores and NCQA Accreditation standard scores. The NCQA Health Insurance Plan Ratings is considered the most comprehensive evaluation in the healthcare industry.
For a more detailed review of the latest NCQA health insurance plan ratings report, visit: http://healthinsuranceratings.ncqa.org/2018/search/Medicaid/KY.

About NCQA
NCQA is a private, non-profit organization dedicated to improving health care quality. NCQA accredits and certifies a wide range of health care organizations. It also recognizes clinicians and practices in key areas of performance. NCQA’s website (www.ncqa.org) contains information to help consumers, employers and others make more informed health care choices.

About WellCare Health Plans, Inc.
Headquartered in Tampa, Fla., WellCare Health Plans, Inc. (NYSE: WCG) focuses exclusively on providing government-sponsored managed care services to families, children, seniors and individuals with complex medical needs primarily through Medicaid, Medicare Advantage and Medicare Prescription Drug Plans, as well as individuals in the Health Insurance Marketplace. WellCare serves approximately 5.5 million members nationwide as of September 1, 2018. For more information about WellCare, please visit the company’s website at www.wellcare.com.

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SOURCE WellCare Health Plans, Inc.