NEW YORK, May 3 /PRNewswire/ -- The Mount Sinai Medical Center in New York has chosen The Beryl Companies, the nation’s premier healthcare-exclusive customer interaction center, to handle calls for its Physician Referral Service. Beryl will manage call center operations that provide physician referrals and information about programs and services for The Mount Sinai Hospital, The Mount Sinai Hospital of Queens and Mount Sinai Faculty Practice Associates, the specialty physician practices of Mount Sinai School of Medicine.
“We were looking for an organization with a proven ability to facilitate our efforts to expand the availability of our physician referral service and assure callers the highest quality service,” said Kenneth L. Davis, M.D., President and Chief Executive Officer of The Mount Sinai Medical Center and Dean of Mount Sinai School of Medicine. “We chose Beryl because of their leadership position in the industry and because of their absolute dedication to providing their clients with outstanding customer service.”
“Mount Sinai is one of the nation’s premier health care providers,” says Paul Spiegelman, CEO of The Beryl Companies. “We are honored that they have placed their trust in us to handle critical interactions with current and potential patients.”
The Mount Sinai Hospital is one of the nation’s oldest, largest and most- respected voluntary hospitals. Founded in 1852, Mount Sinai today is a 1,171-bed tertiary-care teaching facility that is internationally-acclaimed for excellence in clinical care. The Mount Sinai Hospital of Queens is a 235-bed community hospital that provides the residents of western Queens and beyond seamless access to Mount Sinai’s world-class medical expertise. Mount Sinai School of Medicine is internationally-recognized as a leader in ground- breaking clinical and basic-science research, as well as innovative approaches to medical education. Additional information about Mount Sinai can be found at: http://www.mountsinai.org/ , http://www.mssm.edu/ and http://www.mshq.org/
Since 1985, more than 500 hospitals, health systems and other healthcare organizations have trusted their customers to The Beryl Companies. In that time, Beryl’s call advisors have provided physicians/service referrals, health information, telephone nurse triage and class/seminar registration to more than 15 million callers. Hundreds of thousands more have interacted with Beryl via e-mail and the Internet. Earlier this year the Dallas Business Journal named Beryl one of the “Best Places to Work” in the greater Dallas/Fort Worth area for the second consecutive year. More information on Beryl may be obtained at: http://www.beryl.net/ .
The Beryl Companies
CONTACT: Tom Peck of The Beryl Companies, +1-214-497-6759
