TUSTIN, CA--(Marketwire - October 21, 2008) - As part of the Company's continued growth plan, Franek Technologies, the leader in certified Category III-3 Laboratory Battery Backup Power Protection Systems (LPS/UPS), is in the final stages of completing its ISO 9001-2000 certification. A central component of this certification is ensuring customer satisfaction with the goal of continuous process improvement. To establish a baseline of customer satisfaction, a survey of key customers was conducted, yielding excellent results that exceeded company expectations. The surveys found that Franek Technologies' power protection systems are highly reliable, easy to install, easy to bring on-line, and extend the overall lifetime of protected instrumentation, while protecting the integrity of results and enabling the instrumentation to perform at maximum potential, according to manufacturers' specifications. Customer service and support was rated exceptionally high with all survey responses indicating that the provided customer service met each respondent's unique laboratory requirements.
