StayinFront CRM Selected By Talecris Biotherapeutics To Manage All Points Of Customer Interaction

FAIRFIELD, N.J., April 10 /PRNewswire/ -- StayinFront, Inc., a leading global provider of enterprise-wide customer relationship management (CRM) applications, decision support tools, data services, sample inventory management solutions and eBusiness systems, today announced that Research Triangle Park, N.C.-based Talecris Biotherapeutics has selected StayinFront CRM to manage all points of customer interaction. Talecris is a global biotherapeutic and biotechnology company that discovers, develops and produces critical care treatments for people with life-threatening disorders in a variety of therapeutic areas including immunology, pulmonology, and hemostatis.

In addition to using StayinFront Pharma 9.3, a solution designed especially for the industry-specific needs of the pharmaceutical and life sciences markets, Talecris will deploy StayinFront Pharma Companion on Windows(R) Mobile 5.0 devices, and StayinFront Analytics for data analysis and decision support. StayinFront will provide all implementation services, including data services for the migration and integration of existing data. Additionally, Talecris will utilize StayinFront’s ongoing support services including help desk, data center hosting, asset management, and project management services.

Bill Zabel, vice president of U.S. Sales for Talecris Biotherapeutics, said, “Investing in customer relationship management capabilities is a strategic initiative for Talecris. Our thorough analysis of available pharmaceutical/biotechnology CRM solution providers showed that StayinFront can deliver the total solution - flexible software applications to meet the diverse needs of our business functional groups, and hosting and support services that mean we will be able to launch our system quickly. Finally, StayinFront’s global presence gives us assurance that we can leverage the investment and relationship as we grow into new markets internationally.”

Thomas R. Buckley, CEO of StayinFront, Inc., said, “Our extensive life sciences industry experience and the adaptability of our CRM solution ideally positions StayinFront to support Talecris’ unique business model. We are excited to be an integral part of Talecris’ growth and look forward to continuing to meet their needs as they expand globally.”

About Talecris Biotherapeutics

Talecris Biotherapeutics is a global biotherapeutic and biotechnology company that discovers, develops and produces critical care treatments for people with life-threatening disorders in a variety of therapeutic areas including immunology, pulmonology, and hemostatis. Talecris is proudly building upon a 60-year legacy of innovation and a commitment to improving the lives of people who rely on its therapeutic products. With an emphasis on scientific inquiry and technological excellence, Talecris is expanding its current portfolio of products, programs, and services through its own world- class product development organization as well as through strategic initiatives that leverage its strengths with those of its partners.

Talecris, which earned revenues of approximately $1 billion in 2005, is headquartered in biotech hub Research Triangle Park, N.C. and employs more than 1,800 talented people. To learn more about Talecris and how our employees are making a difference in the lives of patients and the healthcare community, visit http://www.talecris.com.

About StayinFront, Inc.

StayinFront, Inc. is a leading global provider of enterprise-wide customer relationship management (CRM) applications, decision support tools, data services, sample inventory management solutions and eBusiness systems. StayinFront offers rapidly configured and implemented solutions and services to manage and integrate all points of customer interaction including sales, marketing and customer support.

StayinFront has been chosen globally as a strategic CRM partner by many of the world’s top life sciences, consumer goods and business companies and StayinFront solutions have been implemented in over twenty countries in twelve languages.

StayinFront’s flexible product architecture, object-oriented data modeling and range of deployment options provide an “exact fit” solution to help drive business processes, better manage the administrative functions of the system and lower ongoing costs of ownership.

StayinFront also offers a range of support services, including StayinFront Data Quality Services, to improve, standardize, augment and further leverage the informational assets contained in proprietary databases.

Headquartered in Fairfield, New Jersey, StayinFront has offices in Illinois, the United Kingdom, Belgium, Ireland, Australia, Singapore and New Zealand. The Company can be contacted via the web at http://www.stayinfront.com.

StayinFront, Inc.

CONTACT: Sam Barclay, StayinFront, +1-973-461-4800,sbarclay@stayinfront.com; or Jeanne Achille, The Devon Group,+1-732-224-1000, ext. 11, jeanne@devonpr.com, for StayinFront

MORE ON THIS TOPIC