PARIS--(BUSINESS WIRE)--Cegedim Relationship Management is recognized as a market leader in a recent pharmaceutical Customer Relationship Management (CRM) vendor report, Ovum Decision Matrix: Selecting a CRM Vendor in the Life Sciences Industry. The report provides Life Sciences companies with an in-depth assessment of today’s forerunning pharma-CRM vendors based on their market impact, commitment to innovative technologies and support of future marketplace evolutions. The Ovum Decision Matrix report measures how effectively Life Sciences CRM vendors are reflecting new industry challenges into their solutions. The report commends key solution providers that empower companies with the most robust advancements in next generation technology via deployment methods, mobility and communication channels.