PLANO, Texas, Sept. 28 /PRNewswire-FirstCall/ -- Perot Systems Corporation today announced that the company will provide inbound call center services to Arkansas Blue Cross and Blue Shield. The new agreement will help Arkansas Blue Cross quickly deliver information to prospective members about its new Medi-Pak Rx prescription drug plan.
Arkansas Blue Cross is among several payers to take advantage of Perot Systems' specialized Medicare Part D business process outsourcing (BPO) unit. The unit is designed to meet customer demand for temporary and long-term help in servicing the new workload expected to be created by the introduction of Medicare Part D products and services. The flexibility of the unit will help Arkansas Blue Cross meet the anticipated increase in inquiries about its new program leading up to Part D open enrollment, which begins on November 15. Perot Systems' services also will allow the insurer to rapidly educate its prospective Medi-Pak Rx members about various plan designs it will offer in conjunction with the new program.
"Medicare Part D creates an immediate opportunity for Arkansas Blue Cross to bring prescription drug coverage to Arkansas' Medicare beneficiaries, and to help them find the plan that best fit their needs. In leveraging Perot Systems' healthcare industry expertise and senior-level customer service personnel, we are reaching a new level of readiness that allows us to serve our prospective members in a proactive and cost-effective manner," said Ron DeBerry, vice president of Statewide Business for Arkansas Blue Cross and Blue Shield. Based in Little Rock, Arkansas Blue Cross is the largest insurer in the state, currently serving one-third of the population.
"We are looking forward to the opportunity to help Arkansas Blue Cross execute its strategy for Medicare Part D enrollment and service support. Perot Systems' ability to deliver flexible solutions, that offer immediate and cost-effective results, has become the company's hallmark and underscores our commitment to the health plan market," said Jim Mapes, leader of Payer Solutions for Perot Systems' healthcare group. Perot Systems currently delivers services to more than 130 insurers and has been consistently ranked as a BPO services leader by industry analysts.
About Arkansas Blue Cross
Arkansas Blue Cross is the largest health insurer in Arkansas. The company and its affiliates have more than 2,700 employees and serve approximately one-third of Arkansans. Founded in 1948, Arkansas Blue Cross is an independent licensee of the Blue Cross and Blue Shield Association. For more information, please visit http://www.arkansasbluecross.com .
About Perot Systems
Perot Systems is a worldwide provider of information technology services and business solutions. Through its flexible and collaborative approach, Perot Systems integrates expertise from across the company to deliver custom solutions that enable clients to accelerate growth, streamline operations and create new levels of customer value. Headquartered in Plano, Texas, Perot Systems reported 2004 revenue of $1.8 billion. The company has more than 16,000 associates located in North America, Europe, and Asia. Additional information on Perot Systems is available at http://www.perotsystems.com .
This press release contains forward-looking statements. These statements relate to future events or our future financial performance. In some cases, you can identify forward-looking statements by terminology such as "may," "will," "should," "forecasts," "expects," "plans," "anticipates," "believes," "estimates," "predicts," "potential," or "continue" or the negative of such terms and other comparable terminology. These statements are only predictions. Actual events or results may differ materially. Please refer to our Annual Report on Form 10-K/A for the fiscal year ended December 31, 2004, as filed with the U.S. Securities and Exchange Commission and available at http://www.sec.gov , for additional information regarding risk factors. We disclaim any intention or obligation to revise any forward-looking statements whether as a result of new information, future developments, or otherwise.
Perot Systems CorporationCONTACT: Sharon Lakes of Perot Systems Corporation, +1-972-577-6012, orfax, +1-972-577-5142, or Sharon.Lakes@ps.net
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