Acuity Link Announces Availability of Patient Leakage Detection Functionality and Clinician User Credentialing

Acuity Link, a comprehensive non-emergency medical transportation (NEMT) communications and logistics management platform provider, today announced that it has enhanced its technology offering with added functionalities for patient leakage detection and clinician user credentialing.

BOSTON, /PRNewswire/ -- Acuity Link, a comprehensive non-emergency medical transportation (NEMT) communications and logistics management platform provider, today announced that it has enhanced its technology offering with added functionalities for patient leakage detection and clinician user credentialing. The company’s solution links healthcare systems with non-emergency medical transportation (NEMT) providers and ambulance crew members for all levels of care and any health setting. Both new features have been developed to gain further insights and data as it relates to the movement of patients and enhancing efficiencies throughout the healthcare ecosystem to ultimately improve patient care and experience.

According to a recent study conducted by Sage Growth Partners, almost half of respondents (43%) estimated that their organization loses over 10% of revenues due to patient leakage, and 19% are losing more than 20% of revenues. Determined to directly combat this substantial amount of annual revenue loss, Acuity Link’s new leakage detection feature was developed to aid health systems in better understanding the flow of patients throughout the various healthcare facilities. Leveraging this new capability, hospitals can identify why, when and how patient populations are moving to and from their system to others, and the reasons for doing so.

Customizable triggers and filters within Acuity Link’s database provide the ability to pull reports and analytics around patient referral and patient movement trends, associating the level of care required with appropriate transport, and identifying sending and receiving physicians. Additionally, the platform captures data around the movement of tangible hospital equipment, allowing hospitals to track down and return it to its proper location. Having this new level of insight into the movement of both patients and equipment, health systems can make more informed decisions around the treatment of patients, enhance care coordination, and minimize lost revenue.

The company’s new clinician user credentialing feature, which mirrors the Medicare guidelines the signing of medical necessity forms, guarantees that credentialed clinicians are signing medical necessity forms for ambulance use. This feature also validates the necessity form process for ambulance billing and reimbursement, limiting waste, fraud and abuse of ambulance resources, whether intentional or otherwise. With the user credentialing feature, all actions within the dashboard are time dated and stamped, helping to ensure the right transportation resource based on a patient’s clinical condition.

“Acuity Link was purpose-built to link hospitals and healthcare systems with the most comprehensive, available and suitable transportation resources, which has proven to have a substantial impact on patient flow, shorter discharge times and ultimately, improved patient care and experience,” said Alex Theoharidis, CEO of Acuity Link. “Our platform is always advancing to meet the need for forward-looking automation capabilities and comprehensive data and analytics intelligence that are critical for enhancing efficiencies within the healthcare ecosystem. These newest leakage detection and user credentialing features are the latest additions to the evolution of the Acuity Link solution.”

Acuity Link was recently named the winner of the Fierce Innovation Award: Healthcare Edition 2018 in the Financial/Operational Solutions category based on its unique ability to provide valuable operational insights and actionable data. To learn how healthcare organizations today are turning to Acuity Link to address mounting patient discharge workflow challenges head-on, please visit https://www.acuity-link.net/.

About Acuity Link

Acuity Link is a comprehensive communications and logistics management platform that links healthcare systems with non-emergency medical transportation (NEMT) providers and ambulance crew members for all levels of care and modes of transportation. With Acuity Link’s technology, organizations benefit from instant access to the closest available and most suitable transportation resources, reducing bottlenecks that impact patient flow, leading to shorter discharge times, and in turn, enhanced patient care and experience. The company’s HIPAA-compliant, customizable, easy-to-use Software-as-a-Service solution can be implemented into any healthcare setting to streamline NEMT and patient flow processes which provides a new level of data critical to enhancing efficiencies within the healthcare ecosystem. This previously unavailable intelligence generates accurate, actionable insights needed to make more informed operational and clinical decisions. For more information about Acuity Link, please visit https://www.acuity-link.net/.

Media Contacts
Jessy Green or Sarah Larrow
SVM Public Relations
acuitylink@svmpr.com
401.490.9700

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SOURCE Acuity Link

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