The reality is, a Phone Interview is one of the most important steps in the recruitment process for almost every position available in today’s crowded job market. More and more people are looking for work which means the volume of applicants for most positions has simply become too large for one person to handle. So, Hiring Managers are relying on HR Professionals and Recruiters to cut this volume down to size through Phone Interviewing-so only those A-level candidates get the Hiring Managers attention.