BusinessWeek -- Sharp managers have long noted the double-edged sword that goes with managing knowledge workers. As leaders, we love the fact that our teams get heavily invested, mentally and emotionally, in their jobs. We love the way they come up with tremendous business ideas at 3 a.m. (as evidenced by the time-stamp on their breathless e-mails). We love it when our employees take ownership of their jobs. Of course, there’s a downside. Knowledge workers can (and should) get more than a little upset when their brains and enthusiasm aren’t noticed, acknowledged, and deployed appropriately. Read full article at BusinessWeek below.
