FALLS CHURCH, Va., Sept. 2 /PRNewswire/ -- TRICARE Management Activity (TMA) assures its beneficiaries and their families affected by Hurricane Katrina that their health care benefits will be maintained and service and support will continue during this time of tragedy.
“We are aware that many of our active duty service members, retirees and their families have been displaced and may be ill or injured because of Hurricane Katrina,” said Dr. William J. Winkenwerder Jr., assistant secretary of defense for Health Affairs. “We encourage beneficiaries to seek urgent or emergency care if needed wherever they are located. TRICARE will continue to take care of you.”
Affected beneficiaries enrolled in TRICARE Standard, a fee-for-service option, may seek care from any TRICARE-authorized provider. Displaced beneficiaries enrolled in TRICARE Prime should call Humana Military Healthcare Services (HMHS) at 1-800-444-5445 for more information or to find a provider in their area.
The TRICARE mail order pharmacy contractor, Express Scripts, Inc. (ESI), is actively transferring prescriptions to retail pharmacies for those beneficiaries who participate in the program, upon the beneficiary’s request. ESI is also updating patient information to include temporary mailing addresses so prescriptions will reach the beneficiaries at their new location. For more information about the mail order pharmacy benefit, beneficiaries may call 1-866-DOD-TMOP (1-866-363-8667).
Other resources available to active duty members and their families include Military One Source at 1-800-342-9647 or http://www.militaryonesource.com. The TRICARE Web site, http://www.tricare.osd.mil, also includes important information for displaced or affected beneficiaries. Beneficiaries may also contact beneficiary counseling and assistance coordinators (BCACs), debt collection assistance officers (DCAOs), and family support representatives at local military installations. If beneficiaries are unable to obtain assistance at any of the named resources, they may call 1-800-DOD-CARES.
TRICARE Management Activity
CONTACT: S. Dian Lawhon, Director, Communications and Customer Service,TRICARE Management Activity, Department of Defense, Health Affairs, Cell:+1-703-609-8126, dian.lawhon@tma.osd.mil
