PHILADELPHIA, Aug. 24 /PRNewswire/ -- Nazareth Hospital, a member of the Mercy Health System and Catholic Health East, has selected the Beryl Companies as its outsourcing partner to handle customer interaction services including physician referral, class registration and information about its various programs and services such as its orthopaedics institute.
The 300-bed hospital was opened in March 1940 and provides northeast Philadelphia and surrounding communities with a comprehensive array of medical and surgical services.
"As the community demands more of our programs and services, the need to link the physicians on our staff with the community has never been greater," says Dale Mandel, MD, Chief Medical Officer at Nazareth Hospital. "In addition, we are committed to improving the health of the communities we serve through education and developing highly specialized programs and services. Beryl's reputation for outstanding customer service convinced us that they were the right choice to handle critical interactions with current and potential patients."
"The residents of northeast Philadelphia look to Nazareth Hospital for their health and well-being," says Paul Spiegelman, Beryl's president and chief executive officer. "By partnering with them to help callers seeking physicians or health information, we will help them further their outreach and healing presence in the community."
Founded by the Sisters of the Holy Family of Nazareth, Nazareth Hospital has provided health care to the Northeast Philadelphia community since 1940. The Hospital has 225 acute and 28 skilled care beds, and provides a full array of health care services, including the number one stroke program in Pennsylvania according to HealthGrades, emergency services, surgery, vascular services, cardiac care, orthopaedic and rehabilitation services, cancer care, women's health, and home health services. Nazareth Hospital is an affiliate of the Mercy Health System, and Catholic Health East, which includes more than 35 hospitals and 28 long-term care facilities in 10 states. More information about Nazareth Hospital is available at http://www.nazarethhospital.org/ .
Since 1985, more than 500 hospitals, hospital systems and other healthcare organizations have trusted their customers to The Beryl Companies. In that time, Beryl's call advisors have provided physician/service referrals, health information, telephone nurse triage and class/seminar registration to more than 15 million callers. A million more have interacted with Beryl via email and the Internet. The Dallas Business Journal has named Beryl one of the "Best Places to Work" in the Dallas/ Fort Worth area for two consecutive years. More information on Beryl may be obtained at http://www.beryl.net/ .
Beryl CompaniesCONTACT: Tom Peck of Beryl Companies, +1-214-497-6759
