14 April 2015 – Exco InTouch, the leading provider of digital patient engagement and data capture solutions for clinical research and healthcare providers, today announces that one million patients have now benefited from the company’s firmly established and industry leading platform. This significant number underlines the company’s established leadership position in the market and highlights the broad reach of Exco InTouch’s services.
The company’s platform is highly scalable with the proven capability to support cross-border programs with large patient populations. As a consequence, at any one time hundreds of thousands of patients across multiple territories, time zones and languages benefit from Exco InTouch’s software and services. The geographic spread has so far encompassed patients in a multitude of clinical and healthcare programs across 70 different languages in 26,000 hospitals and clinics across the globe.
Comprehensive regulatory understanding and compliance underlies Exco InTouch’s growth and consistent track record of international success and is an essential attribute for managing clinical and health programs globally. The company is compliant to HIPAA, HITECH, Safe Harbor and international data protection and privacy regulations; thereby marking Exco InTouch out as the most compliant of all the digital patient engagement and data capture solutions providers.
Dale Jessop, Chief Technology Officer at Exco InTouch commented; “The capability to scale-up and to meet head on the challenge of modern clinical and health programs is the key to success in the complex markets that we serve. To achieve this our platform has been developed to enable delivery of tailored digital and mobile solutions to large numbers of patients, each with different technological needs and expectations, across an array of different regions, languages and cultures.”
He added: “In the fast changing world of digital and mobile technology, the trick is to have the foresight and efficiency to rapidly evolve software and technology with the speed necessary to ensure that effective solutions, that actively engage patients and capture their data, are deployed seamlessly. Furthermore, sufficient investment is of critical importance to provide full confidence that resources are in place to sufficiently guarantee that platforms really are robust enough to meet the demands of servicing such large numbers of patients simultaneously, and on the global scale required, across all the multiple territories concerned.”
Tim Davis, CEO of Exco InTouch commented; “We are of course very pleased that our leading global expertise, knowledge, software and capabilities have been put to use in the servicing of clinical and healthcare programs on such a scale, enabling the benefits of our advanced offering to be experienced by over a million patients. Indeed, we look forward to many more patients benefiting from our engaging solutions as we continue to expand and develop our advanced capabilities in the industry.”
About Exco InTouch
Exco InTouch is the leading provider of digital patient engagement and data capture solutions for clinical research and healthcare providers. Using a combination of software and services, Exco InTouch solutions provide simple, secure channels of communication; facilitating the collection of quality data and improving outcomes for sponsors, clinical research organizations, sites and patients.
Working across clinical and late phase trials and mHealth programs, Exco InTouch’s device independent approach enables involvement which integrates into daily life - resulting in motivated and compliant patients, reducing costs associated with withdrawals from trials and improving overall program results.
Since 2004, Exco InTouch has engaged with over 1 million patients across 97 countries, over 26,000 hospitals and clinics, in 70 languages. 16 of the top 20 pharmaceutical companies have deployed our trusted applications in the knowledge that data is secure and protected, in line with global regulatory and data protection requirements.
For media enquiries, please contact Tristan Jervis or Alex Heeley on +44 (0) 207 203 6740 or e-mail: t.jervis@defacto.com
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