ADDISON, Texas, Oct. 1 /PRNewswire/ -- Concentra Inc., the nation’s leading healthcare company and comprehensive outsource solution for containing healthcare and disability costs, announced today it was awarded Field Case Management Accreditation from URAC, a Washington, DC-based health care accrediting organization that establishes quality standards for the health care industry.
“Concentra should be commended for meeting strict quality standards,” said Garry Carneal, URAC president and CEO. “It is critically important for health care organizations to make a commitment to quality and accountability. URAC accreditation is a demonstration of that commitment.”
URAC’s Case Management Accreditation standards address approaches to ensuring appropriate patient protections are established, including policies for confidentiality of patient information, informed consent, and dispute resolution. Standards cover staff structure and qualifications, quality improvement, information management, oversight of delegated functions, ethics, complaints, and overall processes.
“Concentra provides the high quality case management services our customers have learned to expect,” said Tom Violette, vice president product management, Concentra Care Management Services. “Our services are improved through more consistent service delivery, improved communication, action- oriented reporting, and more efficient disclosure of information to claimants. It is vitally important to the health care system that organizations are willing to measure themselves against national standards.”
Concentra earned full accreditation in Field Case Management in its first application to URAC -- an achievement realized by only 30 percent of all organizations.
About URAC
URAC, an independent, nonprofit organization, is a leader in promoting health care quality through accreditation and certification programs. URAC’s standards keep pace with rapid changes in the health care system, and provide a mark of distinction for healthcare organizations to demonstrate their commitment to quality and accountability. Through its broad-based governance structure and an inclusive standards development process, URAC ensures that all stakeholders are represented in setting meaningful standards for the health care industry. For more information, visit http://www.urac.org/ .
Concentra Inc.
Concentra Inc. is the comprehensive outsourcing solution for containing healthcare and disability costs. Serving the occupational, auto and group healthcare markets, Concentra provides employers, insurers and payors with a variety of integrated healthcare services. These services include employment- related injury and occupational healthcare, in-network and out-of-network medical claims review and re-pricing, access to specialized preferred provider organizations, first notice of loss services, case management and other cost containment services. Concentra is a registered trademark of Concentra Operating Corporation. All rights reserved. http://www.concentra.com/
Concentra Inc.
CONTACT: Vicki Bryant of Concentra Inc., +1-214-263-8402, orvicki_bryant@concentra.com
