Integrating Adlib’s recognition and transformation capabilities with Pilgrim’s Complaints Management, Document Management and Patient Device Records (PDR) solutions will support the efficiencies and effectiveness of enterprise quality, compliance and risk management initiatives. These joint technologies will increase the speed of overall processing of “time-sensitive” records, improve overall workforce efficiency and performance for entering and maintaining records, reduce errors in data duplication and improve overall compliance to HIPAA and IT security.
In addition to its proven solutions for complaints management and document control, Pilgrim provides an integrated solution for Patient Device Registry (PDR) management to accurately manage the lifecycle of patient device tracking. Pilgrim’s PDR provides an integrated view of a medical device manufacturer’s patient device data throughout the lifetime of the device – from intake to follow-ups to quality audits to patient relationships, and by integration to key compliance and quality business systems such as Complaint Handling, Corrective Action (CAPA), CRM and ERP.
Adlib recognition (OCR) capabilities makes it easy to convert any type of paper document into editable and searchable PDF and text files, all within an automated workflow. It eliminates the need for costly manual review and reduces the risks associated with errors. Integration with Pilgrim’s ERCQM platform will boost the accuracy of patient device records and other data and documents, and further drive productivity among Pilgrim’s customers, thereby increasing the effectiveness of operations while supporting compliance with internal processes and regulatory bodies.
“By joining forces with Pilgrim, Adlib drives innovation in a very specific and highly critical area for life science organizations’ overall business processes, with a document transformation solution that provides added value for both our customers and theirs,” said Peter Duff, President and CEO of Adlib Software. “Using automated technology to process documents, whether legacy documents, patient device records, or adverse events reports, means that every step can be controlled, monitored and reported, resulting in improved business efficiencies.”
“Pilgrim welcomes the integration of these products to extend the value of our SmartSolve® solution,
providing our customers increased process efficiency through further compliance automation,” said Atulya Risal, Pilgrim’s Chief Technology Officer. “With this strategic relationship, Pilgrim is fulfilling its promise to its customers to continue to innovate and provide a platform for improved regulatory compliance and increased customer satisfaction.”
About Adlib Software
Adlib Software is the leading provider of document conversion, recognition and publishing software solution that helps organizations intelligently automate the creation, assembly and distribution of PDF files in combination with critical business processes. Its flagship product, Adlib Express, has become the global standard for server-based, enterprise-wide document transformation. Adlib PDF for SharePoint is the only solution on the market that augments and enhances the Microsoft SharePoint platform with workflows-based business rules for intelligent document transformation. Being the trusted technology provider of Fortune 1000 organizations, Adlib brings over a decade of expertise supporting more than 4,000 international companies and government organizations. Adlib is a proud Microsoft Certified Gold Partner. Working with our valued customers and partners, we help organizations capture and preserve corporate memory, automate processes, mitigate risk, adhere to regulatory compliance and improve competitiveness. For more information, visit www.adlibsoftware.com
About Pilgrim Software, Inc.
Pilgrim Software, Inc. is a world-leading provider of Enterprise Risk, Compliance and Quality Management solutions for global organizations. Named North American Enterprise Compliance & Quality Management Company of the Year – Best Practices by Frost & Sullivan, Pilgrim helps organizations manage industry and regulatory compliance, reduce manufacturing costs and improve customer satisfaction. For more information, visit Pilgrim Software’s website at www.pilgrimsoftware.com.