PALO ALTO, Calif.--(BUSINESS WIRE)--Frost & Sullivan launches new Voice of the Customer studies on outsourcing trends, perceptions, selection criteria and other important dynamics to contract research organizations (CROs). These studies include detailed interviews with more than 150 executives within the pharmaceutical and biotechnology industry who are involved in outsourcing to CROs. Additionally, Frost & Sullivan seeks to gauge interest for this research in both the US and EU Markets.