BLOOMFIELD, Conn., Aug. 9, 2004 /PRNewswire-FirstCall/ -- CIGNA HealthCare has launched new eligibility and enrollment capabilities for its online benefits "control panel" -- CIGNAaccess.com -- to help more than 2,700 employee benefits plan administrators manage their CIGNA health plans more effectively and with lower costs.
The new CIGNAaccess.com employee enrollment and maintenance tool enables administrators to enroll new health plan members and dependents, cancel coverage and benefits, add dependents, change benefit elections and member demographics. In addition, the online eligibility reporting feature enables administrators to download a wide variety of real-time data that is easily customized to meet the users' needs.
"With CIGNAaccess.com, we can provide real-time plan information, to help our customers make better strategic decisions regarding their benefits plans, and interactive tools to simplify plan administration," said Jim Lyski, CIGNA HealthCare senior vice president of marketing. "CIGNAaccess.com integrates CIGNA's broad spectrum of benefit plans to give employers the information they need for plan analysis and forecasting - while also providing the tools to assist employees with their benefit transactions and decisions."
Launched in 2003 using the same portal interface as the award-winning myCIGNA.com employee portal, CIGNAaccess.com provides easy, Web-based access to view and update participant information, and customized reporting and monitoring.
The interactive portal also provides a security administration capability to ensure that the right people -- both internally and external advisors such as brokers and consultants -- have access to the appropriate tools and information to maximize efficiency and simplify their organization's benefits experience.
CIGNAaccess.com key capabilities for managing CIGNA health plans include: -- Employee support - Plan managers can enroll employees and dependents and answer benefit questions by accessing relevant data, including: employee-level claim information as allowable by HIPAA, eligibility and plan information for employees and dependents, and online forms, booklets and documents. -- Spending and plan performance tracking - Administrators can access a variety of reporting tools, including medical, pharmacy and utilization case management information. In addition they can view, manipulate and export utilization data to other software or graphics; access banking reports; view and download financial experience reports and request eligibility reports.
In addition, employee benefits managers with CIGNA Group Disability plans also have access to a broad range of online management tools through CIGNAaccess.com, including:
-- Manager's Disability Toolkit(SM) - Managers can access the tools and information to help navigate through the entire disability and return-to-work process, including: claims decisions, employee communications, Family Leave Act information and tips to help employees return to work. -- Claim summary and trend reports - Managers can access the most comprehensive package of online Disability Management reports in the industry, including standard short- and long-term disability reports, claimant level status reports, and customized, tailored reports.
CIGNA Corporation , headquartered in Philadelphia, and its subsidiaries constitute one of the largest publicly owned providers of health care, disability, life and accident insurance benefits. Web site: http://www.cigna.com/.
CIGNA CorporationContact: Joseph Mondy, CIGNA, +1-860-226-5499, Joseph.mondy@cigna.com
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