FRAMINGHAM, Mass., Sept. 27 /PRNewswire/ -- AnchorPoint, the leading provider of integrated Telecommunications Financial Management (TFM) solutions, announces that Sturdy Memorial Hospital, a locally controlled, non- profit acute care community hospital in Attleboro, Mass., has renewed its license agreement with the company for its AnchorPoint(TM) 5.0 TFM solution. A satisfied customer since 1996, AnchorPoint has helped Sturdy Memorial Hospital achieve more accurate telecom billing and verification of charges, resulting in significant cost savings.
Sturdy Memorial Hospital utilizes AnchorPoint 5.0’s Usage Management module. Specifically, the hospital uses AnchorPoint 5.0 for call accounting services for approximately 1,000 extensions at the Attleboro facility, including cost allocation of voice and data communications, network toll fraud detection and management, circuit usage reporting, and the ability to accurately bill back communications costs to associate practices and the Attleboro Medical Association.
“We decided to upgrade to AnchorPoint 5.0 because we liked the ease of use, the ease of migration and the extensive reporting capabilities. We found the reporting to be especially comprehensive and the documents produced to be easily understood by business and financial executives in the different departments in the hospital, most of which are not directly involved in IT and telecommunications,” said Tim Hicks, telecom manager, Sturdy Memorial Hospital.
Sturdy Memorial Hospital has also found AnchorPoint’s TFM solution to be extremely helpful in identifying costly errors associated with fax machines and modems -- lines that are traditionally difficult to track. Hicks continued, “Sometimes a fax machine or modem will be programmed incorrectly and will keep dialing out to a wrong number. With AnchorPoint 5.0, we can easily determine which device is calling out and stop it. In another example, we discovered a modem accidentally dialing out to a house at 3:00 a.m. for a half hour. In these types of circumstances, I am extremely grateful to have AnchorPoint’s technology available to allow us to catch these hidden, yet costly errors.”
The telecom cost issues that Sturdy Memorial Hospital is addressing through AnchorPoint 5.0 are very common among businesses of its size. According to a recent report by Gartner Research, Inc., “Driven by limited resources and time, many midsize businesses (MSBs) aren’t checking their monthly telecommunications bills. We have found that it is not unusual for a company to overpay by 5 percent to 10 percent each month. MSBs must manage telecom expenses, rather than continue to ignore issues and overpay bills. Telecom expense management providers can offer MSBs a long-term solution to the cost and frustrations of managing telecom expenses.”
“From identifying costly usage errors, to delivering high level cost analysis reporting across multiple business units, to creating more efficient processes for telecom management, Sturdy Memorial Hospital has leveraged many of benefits of implementing our TFM solution,” said John Dretler, senior vice president, AnchorPoint. “The growing complexity of telecom costs makes it nearly impossible for companies of all sizes to get a firm grasp on their expenditure. Our TFM solution makes this task simple, and we look forward to continuing to supply Sturdy Memorial Hospital with the tools they need to effectively and easily manage their costs.”
AnchorPoint’s integrated Invoice, Asset and Usage Management modules utilize the AnchorPoint Communications Intelligence database and analytic and reporting tools to allow companies to re-allocate or eliminate costs, improve operating efficiencies, and increase ROI from their telecom/IT investments. The AnchorPoint 5.0 solution has been recognized with a 2004 Product of the Year award from Communications Convergence magazine and a 2004 Innovation Award by TMC Labs.
About AnchorPoint
Established in 1984 and headquartered in Framingham, Mass., AnchorPoint, Inc. is the leading provider of integrated Telecommunications Financial Management (TFM) solutions. Named as a 2004 Product of the Year by the editors of Communications Convergence and a 2004 Innovation Award winner by TMC(R) Labs, the AnchorPoint suite of TFM applications is used by such companies as AGFA, Acushnet, BB&T, Gillette, Pitney Bowes and Ocean Spray to manage expenses and control costs of voice and data networks. AnchorPoint’s integrated invoice, asset and usage management modules utilize the AnchorPoint Communications Intelligence database and analytic and reporting tools to allow companies to re-allocate or eliminate costs, improve operating efficiencies, and increase ROI from their Telecom/IT investments. AnchorPoint can be found on the Web at http://www.anchorpoint.com/.
Copyright 2004. AnchorPoint is a trademark of AnchorPoint, Inc. All other trademarks are the properties of their respective owners.
Corporate Contact: Media Contact: Michael Grillo Irene Savage/Tristam Wallace Marketing Manager Sr. Account Manager/Sr. Account Executive AnchorPoint Harpell +1 508-628-4524 +1 781-274-9148/+1 781-274-8710 mgrillo@anchorpoint.comisavage@harpell.com/twallace@harpell.com
AnchorPoint, Inc.
CONTACT: Michael Grillo, Marketing Manager of AnchorPoint,+1-508-628-4524, mgrillo@anchorpoint.com; or Irene Savage, Sr. AccountManager, +1-781-274-9148, isavage@harpell.com, or Tristam Wallace, Sr. AccountExecutive, +1-781-274-8710, twallace@harpell.com, both of Harpell
Web site: http://www.anchorpoint.com/
