SEATTLE, Sept. 28 /PRNewswire/ -- Adaptis, a leading provider of Business Process Outsourcing (BPO) and related services to the healthcare industry, today announced that it has partnered with Alicare Medical Management, an affiliate company of Amalgamated Life, to offer a comprehensive suite of Medical Management services. With these services, Adaptis becomes one of the only healthcare business process outsourcing firms to enable customers to outsource both benefit administration and medical management from a single source. The new scope of services includes utilization management, case management, disease management and 24/7 nurse triage.
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Nancy Coburn, Adaptis vice president of client services expressed the company’s pleasure in finding a partner offering both cultural synergy and the same level of high quality, customized services that Adaptis clients have come to expect. Coburn stated, “We selected Alicare Medical Management because of our shared vision for client service and because they are one of only a handful of organizations with URAC quality accreditation in four service areas. We believe that this partnership will offer managed care organizations, TPAs and others a viable strategy to help deal with escalating health care costs in addition to a more simplified way to procure a full suite of business outsourcing services.”
The new suite of medical management services are URAC accredited in four areas: utilization management, case management, health call center/phone triage and independent review.
Claire Levitt, President of Alicare Medical Management, adds, “We couldn’t be more pleased with the synergy between the organizations. We believe that the industry and our joint clients in particular will benefit from our combined ability to offer a full suite of highly customized solutions to meet their unique challenges and needs.”
Like the company’s other services, the Medical Management suite will be managed with a partnership approach to provide personalized service and will provide clients with the added flexibility to customize services to conform to their unique needs. Adaptis Medical Management services are offered 24 hours a day, 365 days a year and the entire menu of services is offered with flexible pricing arrangements to help create more predictable forecasting for customers.
About Adaptis
Adaptis simplifies the business of healthcare with business process outsourcing, medical management, and consulting services that enable payor organizations to strategically transform operations by maximizing efficiencies to remain competitive. Headquartered in Seattle, Washington, Adaptis has a regional operations center in Yakima, Washington, and an international facility in Pune, India. For more information please visit www.adaptisinc.com.
About Alicare Medical Management
Alicare Medical Management, an affiliate company of Amalgamated Life, offers clinically based, patient centric health care cost management programs designed to promote both cost savings and patient satisfaction. Alicare Medical Management is proud to have received accreditation from the American Accreditation Healthcare Commission/URAC for four of its programs, Health Utilization Management, 24 Hour Nurse Triage and Health Information Services, Case Management and as an Independent Review Organization. For more information, please visit www.alicaremed.com.
CONTACT: Cheryl Isen, Isen and Company, for Adaptis (425) 222-0779 Cheryl@IsenandCo.com Todd Nordahl, Director of New Business Implementation Alicare Medical Management (603)-328-6607
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CONTACT: Cheryl Isen of Isen and Company, +1-425-222-0779 orCheryl@IsenandCo.com, for Adaptis; or Todd Nordahl, Director of NewBusiness Implementation of Alicare Medical Management, +1-603-328-6607
Web site: http://www.adaptisinc.com/
