Ibex PulseCheck Client Receives Prestigious Malcolm Baldrige National Quality Award

WAKEFIELD, Mass.--(BUSINESS WIRE)--March 1, 2005-- Robert Wood Johnson University Hospital Hamilton Credits Ibex PulseCheck in Improving Emergency Department Throughput Robert Wood Johnson University Hospital Hamilton (RWJ Hamilton), in Hamilton, NJ, has been singled out as the only hospital in the country to receive the prestigious Malcolm Baldrige National Quality Award for 2004. The hospital was cited, among other areas, for achieving a 90 percent patient satisfaction rating in the emergency department (ED) during 2004. In addition, the hospital was one of the first in the nation to implement a "15/30" program, which promises that all patients in the ED would see a nurse within 15 minutes and a physician within 30 minutes.