Program aims to enhance One Call’s individualized, holistic approach to helping injured workers regain health
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JACKSONVILLE, Fla., Nov. 27, 2018 /PRNewswire/ -- One Call, the nation's leading provider of specialized healthcare solutions for the workers' compensation industry, has partnered with TrestleTree, a Harvard Pilgrim company that offers behavioral health coaching services and proprietary opioid risk prediction tools, to accelerate an injured worker's road to recovery.
One Call is committed to coordinating the individualized, holistic treatment of injured workers. When a worker gets hurt on the job, biopsychosocial risk factors such as chronic conditions, predisposition to substance abuse, or symptom magnification can be present. If left unaddressed, they hinder an injured worker's ability to regain health—driving up medical, indemnity, and administrative costs. A study in JAMA Psychiatry, 2014 stated, "A large, self-insured employer could spend an additional $14,810 for each covered employee who abuses opioids." Often, these conditions delay recovery timelines due to persistent non-adherent health behaviors. Fifty percent of people with chronic health conditions don't follow physician directives and are non-adherent with medications, according to CDC's Public Health Ground Rounds presented on February 21, 2017. This adds another layer of complexity when treating an injured worker. That's where TrestleTree comes into play. For more than 15 years, TrestleTree has helped employees make change in their lives by building authentic relationships with their participants and developing individualized health solutions together. "TrestleTree connects with individuals to draw out their unique story through a relationship of trust – without judgment or shame – and earns the right to influence them toward changing difficult health behaviors," stated Ted Borgstadt, chief executive officer at TrestleTree. "TrestleTree will work with individuals to support physician directives, teach them about opioids as well as the risk for opioid misuse, and guide them on how to use additional pain management strategies." In partnership with TrestleTree, One Call's Biopsychosocial Health Program will view an injured worker's health story from all angles. If an injured worker is identified to have a specific set of risk factors such as chronic pain or anxiety about returning to work, One Call will pair him with a behavioral health coach within TrestleTree's network to start a conversation. "We know that non-adherent health behaviors are the largest drivers of healthcare costs," said Will Smith, chief product officer at One Call. "TrestleTree can back up their unique approach to these behaviors with proven results. Their partnership is just another tool in our toolkit to help injured workers get healthy quickly and reduce claims costs." One Call's Biopsychosocial Health Program is the latest example of its continuing commitment to be a trusted resource for outcome-driven innovation within the workers' compensation industry. About One Call About TrestleTree
SOURCE One Call |
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