Centre Daily Times -- Hotel General Manager Teri Grandfield manages a successful hotel in a city that promotes gambling, but she doesn’t believe in relying on chance to ensure successful hotel operations. As the general manger of John Q. Hammons Hotels & Resorts’ newly rebranded Ramada Reno Hotel & Casino in centrally located downtown Reno, Nev., she and her passionate team are complemented by a highly respected hotel brand; Wyndham Rewards®, the world’s largest hotel rewards program; sophisticated marketing and reservations systems; and a nearly $1 million renovation. The 281-spacious guest room/suite hotel and casino is operated by Springfield, Mo.-based John Q. Hammons Hotels & Resorts (www.jqhhotels.com), the nation’s leading independent builder, developer, owner and manager of upscale, full-service hotels, resorts and suites.