BEDFORD, Texas, Sept. 26 /PRNewswire/ -- The Beryl Companies, the nation's largest healthcare exclusive customer interaction center, has named Kara Goodnight vice president of Client Services effective immediately. Goodnight, an 18-year veteran of healthcare marketing and public relations joins Beryl after serving for five years as director of Hospital Marketing/Brand Management for Arlington-based Texas Health Resources (THR), one of the largest non-profit, faith-based healthcare systems in Texas. In addition to marketing responsibilities, Goodnight also supervised THR's 26-seat call center and Web site.
"Kara's first-hand knowledge of the healthcare industry plus her hands-on experience of managing a large call center integrated with the Web will enable our team to utilize her insights and skills to successfully pursue our customer service and growth plans," said Paul Spiegelman, Beryl's CEO. "Kara will use her expertise to provide strategic guidance and develop client relationships. Over the next few months she will be getting to know our wonderful clients and she will play a key role in helping the company achieve our vision for the future."
"I am excited to join the Beryl team -- a team recognized as an industry leader and innovator," said Goodnight. "Excellent customer service is a Beryl hallmark and I look forward to working with the staff and our clients to take the service that we provide to our customers to the next level."
Since 1985, more than 500 hospitals, hospital systems, and other healthcare organizations have trusted their customers to The Beryl Companies. In that time, Beryl's call advisors have served more than 16 million callers by providing physician/service referrals, health information, telephone nurse triage and class/seminar registration to hospital callers. A million more have interacted with Beryl via email and the Internet. The Dallas Business Journal has named Beryl one of the "Best Places to Work" in the Dallas/Fort Worth area for three consecutive years. More information about Beryl is available at http://www.beryl.net .
Beryl CompaniesCONTACT: Tom Peck of Beryl Companies, +1-214-528-9577
Web site: http://www.beryl.net/
