BakBone Prescribes Faster Backup And Recovery Solution For athenahealth

SAN DIEGO, May 18 /PRNewswire-FirstCall/ -- BakBone Software(TM) (TSX: BKB; OTC Bulletin Board: BKBOF), a global provider of data protection software, today announced that athenahealth, Inc., a leading practice automation and claims management service for medical offices, is now using BakBone’s NetVault backup and recovery solution. Using the virtual disk library (VDL) feature, athenahealth has significantly enhanced its backup process and reduced the time required to restore data. VDL redirects the backup stream to disk rather than tape for high-speed backups and high levels of availability for business applications. athenahealth builds on BakBone’s already extensive healthcare customer base that includes Sloan Cancer Center, Web MD, Johnson Memorial Hospital and Johns Hopkins.

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“When I first started looking for a backup and restore solution, my goal was to find a product that ran with Linux and significantly reduced our backup window to allow fast restores. Thanks to BakBone, it’s a snap to restore data and the benefits of NetVault have been immediate,” said Aaron Burnett, systems administrator for athenahealth. “Since time is critical in a disaster situation, when I need to recover data, restoring from the VDL is so much faster than with tape. We’ve seen a four-fold time savings in our backup and restore speeds with NetVault, which allows us to get back up and running fast with little or no data loss.”

Servicing more than 4,000 physicians nationwide, athenahealth assists physicians in improving the healthcare workflow of their practices and deliver better quality care to their patients through a unique combination of technology and real-world insurance experience. In order to automate the billings and claims between providers and payors, athenahealth relies on uninterrupted access to billing information. Heavily Oracle-driven and running data intensive applications on more than 40 SuSE Linux servers throughout the company’s development environment, athenahealth required clean backups and a reduction in the time needed to restore data for business continuance purposes. athenahealth chose NetVault as the ideal backup and restore solution due to its industry-leading Linux support, ease of use and VDL capability.

“The enhanced backup speeds and restore times athenahealth has achieved with NetVault illustrate just how quickly and easily customers can improve the availability of their data without making major changes to an existing backup infrastructure,” said Scott Petersen, vice president of North American sales for BakBone Software. “Using NetVault to backup directly to disk not only reduces the backup window, but allows restores from disk to start immediately. Customers can be confident that NetVault works with their business continuity plans calling for rapid application recovery in the event of a failure.”

About athenahealth

athenahealth offers the only physician enterprise management service to integrate workflow, billing and collections. The results are faster payment at lower cost, higher revenue retention and less hassle. athenahealth is an industry process expert, a quality-driven citizen of the healthcare community. The company is dedicated to continually improving the healthcare workflow to help providers get optimum use out of their technology, ultimately improving the quality of service delivered. athenahealth offers a premium Web-based transactional platform and delivers a unique combination of technology, knowledge and work to link providers to payors through intelligent patient and claims processing. For more information about athenahealth, visit our Web site at http://www.athenahealth.com/ or call 1-888-652-8200.

About BakBone Software, Inc.

BakBone Software is a leading international data protection solution provider that develops and distributes data backup, restore, and disaster recovery software for network storage and open-systems environments. BakBone delivers scalable solutions that address the complex demands of large enterprise environments, as well as small to medium sized businesses. Founded in 2000, BakBone products are used by Fortune 1000 corporations and domestic and international government entities. Distributed through a select global network of OEM partners, resellers and solution providers, interested companies can learn more information about BakBone’s products and services at http://www.bakbone.com/ or email info@bakbone.com.

Safe Harbor

This press release contains forward-looking statements that involve risks, uncertainties, assumptions and other factors, which, if they do not materialize or prove correct, could cause BakBone’s results to differ materially from historical results, or those expressed or implied by such forward-looking statements. The potential risks and uncertainties may include, but are not limited to, competition in our target markets; potential capital needs; management of future growth and expansion; risk of third-party claims of infringement; protection of proprietary information, customer acceptance of the company’s products and fee structures; the success of BakBone’s brand development efforts; risks associated with strategic alliances; reliance on distribution channels; product concentration; need to develop new and enhanced products; potential product defects; our ability to hire and retain qualified employees and key management personnel; and risks associated with changes in domestic and international market conditions and the entry into and development of international markets for the company’s products. Our forward-looking statements should be considered in the context of these and other risk factors disclosed in our most recent report filed with the Canadian Securities Administrators, which is available on the SEDAR disclosure system at http://www.sedar.com/ and/or those risk factors disclosed in the current report filed with the Securities and Exchange Commission, which may be found at http://www.sec.gov/. All future written and oral forward-looking statements made by us or on our behalf are also subject to these factors. BakBone assumes no obligation to update any forward-looking statement to reflect events or circumstances arising after the date on which it was made.

BakBone, BakBone Software, NetVault, Application Plugin Module, APM and the BakBone logo are all trademarks or registered trademarks of BakBone Software, Inc., in the United States and/or in other countries. All other brands, products or service names are or may be trademarks, registered trademarks or service marks of, and used to identify, products or services of their respective owners.

For further information, please contact: Dani Kenison, Manager, Public Relations of BakBone Software, +1-858-795-7584, dani.kenison@bakbone.com.

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CONTACT: Dani Kenison, Manager, Public Relations of BakBone Software,+1-858-795-7584, dani.kenison@bakbone.com

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