DALLAS, Feb. 6 /PRNewswire-FirstCall/ -- Affiliated Computer Services, Inc. , a premier provider of business process outsourcing and information technology solutions, announced today that it has been awarded a business processing outsourcing (BPO) contract providing call center services for Johns Hopkins HealthCare.
Under the terms of the three-year contract, ACS will operate a call center handling a subset of Medicaid calls on behalf of Johns Hopkins HealthCare (JHHC). ACS will be responsible for the general management and operations of the dedicated JHHC call center based in Indianapolis, Indiana, and will start taking calls in February 2006.
By partnering with ACS, JHHC will enhance the overall quality of customer service and support they provide their clients, and gain the stability and resources of a proven leader in BPO and call center management.
“We are enthusiastic about representing Johns Hopkins HealthCare, a name that is synonymous with excellence in health care,” said Ann Vezina, Managing Director of ACS BPO Services. “JHHC’s decision to align with ACS is a testament to our wide ranging expertise, exceptional capabilities, and overall commitment to best-in-class service that has positioned us among the top in BPO providers. We look forward to delivering outstanding call center solutions to support Johns Hopkins HealthCare.”
Based in Baltimore, Maryland, Johns Hopkins HealthCare develops and manages contractual relationships with managed care organizations, employers, hospitals, physicians, and other health care providers. Services and support include eligibility database management, member-physician services, claims adjudication, care management, patient outreach programs, decision support matrices, client-focused product development, and physician/facility network development and management.
ACS, a FORTUNE 500 company with more than 55,000 people supporting client operations in nearly 100 countries, provides business process outsourcing and information technology solutions to world-class commercial and government clients. The company’s Class A common stock trades on the New York Stock Exchange under the symbol “ACS”. ACS makes technology work. Visit ACS on the Internet at www.acs-inc.com .
The statements in this news release that do not directly relate to historical facts constitute “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995. These statements are subject to numerous risks and uncertainties, many of which are outside the Company’s control. As such, no assurance can be given that the actual events and results will not be materially different than the anticipated results described in the forward-looking statements. Factors could cause actual results to differ materially from such forward-looking statements. For a description of these factors, see the Company’s prior filings with the Securities and Exchange Commission, including our most recent filing. ACS disclaims any intention or obligation to revise any forward-looking statements, whether as a result of new information, future event, or otherwise.
ACS, Inc.
CONTACT: investor relations, Warren Edwards, Executive Vice President-Chief Financial Officer, +1-214-841-8082, or warren.edwards@acs-inc.com ,or media, Lesley Pool, Senior Vice President-Chief Marketing Officer,+1-214-841-8028, or lesley.pool@acs-inc.com , both of Affiliated ComputerServices, Inc.
Web site: http://www.acs-inc.com/
