Rude Behavior at Work is Increasing and Affects the Bottom Line, Georgetown University Study
Rudeness at work is rampant, and it's on the rise. In 2011, half of the workers surveyed by Professors Christine Porath of Georgetown University's McDonough School of Business and Christine Pearson of Thunderbird School of Global Management said they were treated rudely at least once a week -- up from a quarter in 1998. New research from Porath and Pearson shows the tangible cost of this bad behavior.