LAFAYETTE, La., April 6 /PRNewswire/ -- Southwest Medical Center has selected The Beryl Companies to be its outsourcing partner to handle telephone inquiries about its new bariatric surgery program. Beryl is the nation’s premier healthcare-exclusive customer interaction center.
Through this new agreement, residents of southwest Louisiana can call a designated telephone number and speak with a Beryl call advisor, 24/7. The call advisor will be able to provide comprehensive information about the new weight-loss surgery program and will be able to register callers for a free seminar about the procedure.
“Southwest is committed to providing Acadiana and the region with the highest level of health care using state-of-the-art medical technology,” says Stephen K. Jones, Jr., CEO. “By partnering with The Beryl Companies we are able to give immediate information and answer questions from callers who are interested in learning more about this new weight-loss surgery.”
“We are pleased to be working with Southwest Medical Center, a recognized leader in health care to Acadiana and the region, to inform residents about this exciting new procedure,” Paul Spiegelman, Beryl CEO says.
For more than 15 years, Southwest Medical Center’s mission has been to provide high-quality, patient-centered care to the residents of Acadiana. Southwest is a licensed, 166-bed hospital offering a full complement of medical and surgical services. With 500 employees and a medical staff of more than 200 physicians, the hospital offers a wide variety of specialties. More information about Southwest Medical Center is available at http://www.southwestmc.com/ .
Since 1985, more than 500 hospitals, hospital systems and other healthcare organizations have trusted their customers to The Beryl Companies. In that time, Beryl’s call advisors have provided product information, physician/service referrals, health information, telephone nurse triage and class/seminar registration to more than 15 million callers. A million more have interacted with Beryl via e-mail and the Internet. Earlier this year the Dallas Business Journal named Beryl one of the “Best Places to Work” in the greater Dallas/Fort Worth area for the second consecutive year. More information on Beryl may be obtained at http://www.beryl.net/ .
The Beryl Companies
CONTACT: Tom Peck of The Beryl Companies, +1-214-497-6759