Tampa, FL – June 2, 2014 -- Pilgrim Quality Solutions, a leading global provider of enterprise quality management software and services for the Life Sciences, today announced it will showcase its global Complaint Management solution while exhibiting at CBI’s 12th Annual Product Complaints Congress for Life Sciences, June 17-19 2014, in Washington, D.C. The Congress is the only conference focused solely on product complaints for the Life Sciences industry. It offers industry peers and experts the opportunity to discuss best practices for handling product complaints and regulatory requirements. This year’s conference focuses on ways to ensure regulatory compliance for effective complaints processing, trending and analysis. Sessions will examine CAPAs and Root Cause, Documentation, Streaming Reporting to Meet Global Regulatory Requirements, and more.
“The exhibition provides a terrific forum for showcasing our Complaint Management solution among a broad cross-section of the Life Sciences community,” said Thierry Durand, Pilgrim’s President and CEO.
Pilgrim’s Complaint Management, an integrated component of Pilgrim’s SmartSolve® solution suite, makes it easier for pharmaceutical and medical device organizations to expand into new countries by providing them valuable intelligence regarding global complaint management requirements. The solution combines product market approval information with country-specific regulatory reporting requirements to efficiently determine global adverse event reportability.
“Complaint handling and regulatory reporting are critical requirements in the Life Sciences industry and any quality management program,” Durand said. “At Pilgrim, we understand these two processes are frequently intertwined, so our solution, unlike other complaint management solutions, enables users to consistently differentiate critical customer complaints from other issues, and then facilitates accurate global regulatory reporting through its intelligent decision trees.” For more information on Pilgrim’s Enterprise Quality Management solutions, visit Pilgrim at the 12th Annual Product Complaints Congress for Life Sciences, or at http://www.pilgrimquality.com.
About Pilgrim Quality Solutions
Pilgrim Quality Solutions is a leading global provider of enterprise quality management software and services for the Life Sciences and other highly regulated industries. For more than 20 years, our solutions have automated thousands of processes that ensure the quality of life’s most important products. Product quality and patient safety increase while risks decline. Our on-premise and cloud technologies reflect quality industry standards and include electronic signatures, audit trails and validation packs - helping customers more easily achieve compliance and pass regulatory audits. With Pilgrim Quality Solutions as your partner, you are prepared to succeed. For more information, visit www.pilgrimquality.com. Addendum: Pilgrim, formerly known as Pilgrim Software, began operating under the new trade name, Pilgrim Quality Solutions, on May 19, 2014.
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