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Service Technician 2

Eikon Therapeutics
Hayward, CA
Start date
Jun 13, 2024

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Job Details

Eikon Therapeutics is a new biopharmaceutical company employing revolutionary technology at the intersection of chemistry, engineering, computation, and biology to discover novel treatments for life-threatening diseases. Eikon’s discovery platform is built on groundbreaking innovations from its founders (Nobel Prize, 2014), culminating in the creation of microscopes which enable real time, molecular-resolution measurements of protein movement in living cells, thereby unlocking otherwise intractable classes of proteins as drug targets.


You will collaborate with automation engineers and operators to help develop and implement corrective actions to maintain robust and reliable performance across multiple equipment and automation system types. You will assist with routine QC and calibrations on our systems and provide daily maintenance documentation and troubleshooting updates. Strong communication and adaptability are essential to success in this position.  

About You

You are someone that is open working Tuesday through Saturday work schedule (night shift: 10:30pm – 7:00am).  Able to respond to service requests and repairs equipment as needed. A team player and open communicator. 

What You’ll Do

  • Responds to service requests and repairs equipment as needed.
  • Cleaning and maintaining lab equipment, including recalibration of equipment. 
  • Maintaining equipment records and daily work logs.
  • Monitoring production systems and addressing any issues in a timely manner. 
  • Ensuring that safety guidelines are always adhered to within the laboratory. 
  • Cleaning and maintaining lab equipment 


  • Minimum of 4-6 years of related experience.
  • Works on assignments requiring considerable judgment and initiative.
  • Understands implications of work and makes recommendations for solutions
  • Experience with performing maintenance tasks and qualification checks on integrated automation systems
  • Available to work Tuesday-Saturday (night shift: 10:30pm – 7:00am)
  • Experience with support ticketing systems (Jira is preferred)
  • Experience maintaining parts inventory through CMMS (Computerized Maintenance Management System)
  • Experience maintaining equipment records and daily work logs
  • Experience supporting laboratory equipment and automation troubleshooting errors (VWorks is preferred)
  • Excellent documentation skills  
  • Excellent analytical and problem-solving skills
  • Experience qualifying and deploying laboratory equipment
  • Experience with working in a regulated biological lab setting 
  • Experience working with OQ and PQ validation processes 

At Eikon, employee compensation also includes bonus and equity compensation, in addition to several generous benefit programs, including:​

  • 401k plan with company matching​
  • Medical (premiums covered by Eikon at 95%), dental and vision insurance (premiums covered by Eikon at 100%)​
  • Mental health and wellness benefits​
  • Weeklong summer and winter holiday shutdowns​
  • Generous paid time off and holiday policies​
  • Life/AD&D Insurance (premiums covered by Eikon at 100%) and optional supplemental employee-paid life/AD&D policies ​
  • Enhanced parental leave benefit​
  • Daily subsidized lunch program when on-site​

The expected salary range for this role is $41.83/hour to $45.68/hour depending on skills, competency, and the market demand for your expertise.

Eikon is proud to be an equal opportunity employer and will consider all qualified applicants for employment.

In accordance with the Company’s duty to provide and maintain a safe workplace, the Company requires all employees to be Fully Vaccinated with one of the FDA approved COVID-19 vaccines, which includes those vaccines that have received the FDA’s emergency use authorization. You will be expected to be Fully Vaccinated as of your Start Date. If you believe that you are exempt from this requirement under an applicable law or regulations, including Americans with Disabilities Act and California’s Fair Employment and Housing Act, you will need to contact the Company’s Human Resources group. For purposes of this section, Fully Vaccinated means (i) the completion of the vaccination regimen as approved by the FDA (by way of example, 2 doses of the Pfizer or Moderna vaccine and 1 dose of the Johnson and Johnson vaccine), and (ii) timely receiving booster vaccination, as recommended by the Centers for Disease Control and Prevention.

We are currently not accepting any new third-party agencies or firms at this time. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Eikon Therapeutics will not pay fees to any third-party agency or firm associated with unsolicited resumes.


Eikon is a pioneering drug discovery and development company that leverages superior engineering and high-performance computing to analyze single molecule protein behavior in living cells. We are engineering a battery of innovative tools and technologies for biological exploration in drug discovery and beyond.

Eikon thrives on the energy and creativity of interdisciplinary teams. We are physicists and chemists, biologists and engineers. We spend our days context-switching between multiple scientific languages. We work with lasers, super-resolution microscopes, and robot arms. We leverage machine learning, cell line engineering, and the collective intelligence of world-class scientists and technologists to observe therapeutically relevant biology in a way no one has before.

We’re endlessly curious, intellectually honest and we love what we do. We’re driven to learn the true mechanisms of biology and pharmacology at the molecular level, to make the biggest difference in as many lives as possible.

Company info
3929 Point Eden Way

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