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Key Account Manager - Transplant - Houston, TX

Start date
Jun 10, 2024

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Sales & Service, Account Management
Required Education
Bachelors Degree
Position Type
Full time

Job Details

By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’sPrivacy Noticeand Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.

Job Description

About the role:

The Key Account Manager – Transplant (KAM) is the liaison between Takeda and transplant centers within their designated territory. The KAM presents information about Takeda’s transplant products and the services associated with the products to transplant surgeons, organ specialists, Infectious Disease specialists, transplant nurses, pharmacists, financial coordinators, and other health care professionals and/or members of the transplant team within the center, including other key customers involved in the decision-making process in the clinical environment, as appropriate based on Takeda’s expanding portfolio. KAMs develop and execute business plans aligned with corporate objectives and supporting US Business Unit (USBU)products within their assigned territories in alignment with those objectives.

How you will contribute:
  • Achieve or exceed sales targets and Management by Objective (MBO) goals.

  • Develop and execute strategic and tactical account planning, such as uncovering needs, stakeholder / influence mapping, identifying / prioritizing business goals, helping define value propositions, delivering value propositions developed in collaboration with marketing and managed market teams, developing tactical plans, etc.

  • Develop a comprehensive, territory-specific business plan which includes strategies and tactics aimed at achieving corporate objectives.

  • Gain access for specialty products in accounts, in terms of protocol access (inclusion of specialty products in clinical/prescriber protocols and clinical pathways), as well as formulary access, if applicable.

  • Conduct accountmanagement at all transplant centers within the assigned territory, foster confidence in Takeda’s holistic approach to engagement, and assist with on-going service and support as needed.

  • Develop relationships with Executive Level, Operations, Financial, and Pharmacy based personnel within each of the transplant centers in their territory. Calls on key stakeholders to position Takeda’s products and to ensure effective supply, and support of Takeda’s product portfolio.

  • Develop relationships with Thought Leaders and leverage relationships with clinical experts to apply at account levels to educate and inform therapeutic processes and protocols at an institution level.

  • Identify the key stakeholders within each transplant center and their respective needs and priorities and build relationships throughout the organization.

  • Develop cross functional business plansand launching business development initiatives and strategies for large volume/high volume transplant centers.

  • Attains sales goals and objectives by delivering Business Objectives and prescriber growth, as well as other key metrics in the assigned Territory.

  • Use discretion and judgment to execute the franchise and company brand strategy and tactics within the assigned customer segment, which may be Key Medical Policy, Operations, Pharmacy, Practice Guideline and Clinical decision makers, and any critical support staff within a specific geographic area.

  • Develop and evaluates account business plans to ensure they continue to meet strategic business objectives and align with emerging trends and changes within key customer segments or accounts. Prepare and present account business plans to management as appropriate.

  • Assesses information related infusion economics, inventory management, reimbursement, procurements and deployment strategies and partners with internal and external experts to stay up-to-date on the latest access and reimbursement issues and trends at the local, regional and national level.

  • Use available tools and resources to monitor and evaluate industry/managed care trends and communicate relevant information to those who are impacted (i.e. Sales Forces, Leadership, SFE Lead, Marketing and Market Access)

  • Work within established protocols to regularly communicate and deliver updates and status reports to cross functional team and stakeholders in an effort to enhance the field sales force selling opportunities in their marketplace.

  • Deliver approvedmessages encompassing accurate clinical, financial, outcomes, and operational issues. Strategically manage assigned accounts, budget and allocated resources provided yielding maximum effectiveness and impact.

  • Be an agent on behalf of assigned customer segment to educate home office personnel on relevant therapeutic account information.

  • Collaborate with cross-functional colleagues to communicate status updates on account issues/trends within their territory.

Minimum Requirements/Qualifications:


  • Bachelor’s degree – BA/BS

  • 5 years direct selling experience to healthcare professionals in the pharmaceutical, biotech, device, specialty or healthcare industry that included the following:

  • Develop and execute business plans aligned with corporate objectives

  • Launch business development initiatives and strategy for execution

  • Advanced business skills in negotiation, strategy, presentation, analytics and teamwork

  • Strong collaboration working within teams

  • Demonstrated business and strategic planning skills to identify unique selling opportunities and adaptability to changing market conditions

  • Understanding of managed care landscape and how it influences/impacts business

  • Strong verbal, influencing, presentation and written communication skills

  • Strong collaboration skills and success working in teams

  • Reside within assigned geography


  • Experience within transplant and/or rare disease is highly preferred

  • Account-based sales (e.g. hospital, health system, infusion centers and large group practice) experience or experience within rare disease developing centers of excellence or working with comprehensive care teams in a holistic diagnosis and support model

  • Experience with buy & bill product selling/account management

  • Understand payer access and reimbursement at assigned regional, state, and local levels

  • Advanced business or scientific degree (MBA, MS, PharmD, etc.)

  • Experience managing and communicating complex reimbursement issues

  • Experience with complex selling situations

  • Pharmaceutical product launch experience

  • Experience calling on specialists involved in transplant: Hematologist Oncologist, Infectious Disease, Nephrologist, Pulmonologist, Hepatologist, Cardiologist, etc.


  • Travel ~50-60%. Travel (%) depends on the needs of the customer and business and where the candidate resides within the territory.

  • Ability to drive to or fly to various meetings/client sites and to do field visits with sales team members, attend meetings on a local and national basis, and training.

  • Overnight travel

  • Occasional travel to Boston for Home Office / Headquarters interactions

  • Valid driver’s license

  • You are required to obtain and maintain Hospital Credentialing to gain access and work with HCPs in the hospital environment. Hospital credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases and specific training and other credentialing requirements based on customer requirements.

More about us:

At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.

Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to deliver Better Health and a Brighter Future to people around the world.

This position is currently classified as "remote" in accordance with Takeda's Hybrid and Remote Work policy.

Takeda Compensation and Benefits Summary

We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.

For Location:

USA - TX - Virtual

U.S. Base Salary Range:

$154,400.00 - $212,300.00

The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location.

U.S. based employees may be eligible for short-term and/or long-termincentives. U.S.based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S.based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.

EEO Statement

Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.


USA - TX - Virtual

Worker Type


Worker Sub-Type


Time Type

Full time



Takeda is a global, values-based, R&D-driven biopharmaceutical leader headquartered in Japan, committed to discover and deliver life-transforming treatments, guided by our commitment to patients, our people and the planet. Takeda focuses its R&D efforts on four therapeutic areas: Oncology, Rare Genetics and Hematology, Neuroscience, and Gastroenterology (GI). We also make targeted R&D investments in Plasma-Derived Therapies and Vaccines. We are focusing on developing highly innovative medicines that contribute to making a difference in people’s lives by advancing the frontier of new treatment options and leveraging our enhanced collaborative R&D engine and capabilities to create a robust, modality-diverse pipeline. Our employees are committed to improving quality of life for patients and to working with our partners in health care in approximately 80 countries and regions.

For more information, visit

Stock Symbol: TAK

Company info
650 East Kendall Street

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