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Specialist IS Business Systems Analyst

New Albany, Ohio
Start date
May 26, 2024

Job Details

HOW MIGHT YOU DEFY IMAGINATION?Youve worked hard to become the professional you are today and are now ready to take the next step in your career. How will you put your skills, experience and passion to work toward your goals? At Amgen, our shared missionto serve patientsdrives all that we do. It is key to our becoming one of the worlds leading biotechnology companies, reaching over 10 million patients worldwide. Come do your best work alongside other innovative, driven professionals in this meaningful role.Specialist IS Business Systems AnalystLiveWhat you will doLets do this. Lets change the world. In this vital role you will be part of Amgen's newest and most sophisticated final product assembly and packaging plant. The Final Product facility will not only feature the best in-class device assembly and packaging technologies with embedded industry 4.0 capabilities, but it will also integrate sustainability innovations to reduce carbon and waste, as part of Amgen's plan to be a carbon-neutral company by 2027.As a Specialist IS Business Systems Analyst at Amgen, you will support the analysis, design, and implementation of information systems solutions to meet business requirements. You will collaborate with cross-functional teams to gather and document system requirements, perform system testing, troubleshoot issues, and provide end-user support. Your attention to detail, analytical skills, and strong technical acumen will contribute to the successful delivery of IT projects and the continuous improvement of business processes.Responsibilities Include
  • System owner for key manufacturing systems within the Amgen Ohio (AOH) Enterprise Artificial Intelligence (AI) and Operations Digital Technology and Innovation (Ops DTI) portfolio.
  • Own the ongoing creation and roadmap for key manufacturing systems for Amgen Ohio
  • Collaborate with business partners and other technology professionals to develop, deploy, and maintain the latest, advanced technologies in support of product manufacturing optimization.
  • Collaborate with the rest of the manufacturing network to incorporate lessons learned and share ongoing best practices.
  • Manage and/or support the execution of a varied portfolio of IS projects with appropriate portfolio planning, resource and risk management and financial management for the portfolio.
  • Work closely with the delivery and platform teams to ensure that the applications are aligned with standard city planning approved architectural and development guidelines.
  • Lead selected efforts to design, build, and develop rapid Proof-of-Concept (POC) automated solutions and services. Quickly and iteratively prove or disprove the concepts being considered.
  • Collaborate with business partners to understand how automation can improve workflow and productivity.
  • Synthesize requirements from end-users, application architects, and cybersecurity experts to develop the best automation solutions.
  • Work in projects including expansions and upgrade activities, providing day to day technical support to the project team in all project phases (design, delivery, startup, commissioning, validation and operational support).
  • Support projects business cases for their scope of works, cost estimation and project tasks duration.
  • Support the introduction and the implementation of new technologies to Amgen Enterprise AI and Ops DTI portfolio.
  • Act as client interface, point of escalation and resolve client concerns.
  • Effectively manage relationships with IS service owners, business partners, enterprise IS service partners, and vendors.
  • Communicates with multiple levels within the organization, highlighting issues and proposing solutions.
WinWhat we expect of youWe are all different, yet we all use our unique contributions to serve patients. The professional we seek will have these qualifications. Basic Qualifications:Doctorate degree ORMasters degree and 3 years of Information Systems and/or Business Analysis and/or Project Management experienceOrBachelors degree and 5 years of Information Systems and/or Business Analysis and/or Project Management experience OrAssociates degree and 10 years of Information Systems and/or Business Analysis and/or Project Management experience OrHigh school diploma / GED and 12 years of Information Systems and/or Business Analysis and/or Project Management experience Preferred Qualifications:
  • BS or MS in computer science, engineering, information systems, or related field
  • Designing, developing, deploying, and operating automated solutions across SaaS, Cloud, On-prem and custom software developed platforms.
  • Experience with several Industry 4.0 technologies is a plus!
  • Knowledge on methods and technologies to support Manufacturing Data integrations (e.g. SQL, Web Services/messaging, data mapping)
  • Data analysis and reporting experience by using analytics, visualization and database technologies (OSISoft PI RtReports, Spotfire, Tableau)
  • Full stack development including infrastructure cloud services (Storage, VMs, Network, etc.) as well as application and user experience.
  • Industry experience with software development of key manufacturing systems such as Siemens Desigo and SAP Extended Warehouse Management (SAP EWM) applications that support manufacturing, preferably biotechnology, pharmaceutical, or related industry.
  • Data analysis and reporting experience by using analytics, visualization and database technologies (OSISoft PI RtReports, Spotfire, Tableau)
  • Hands-on experience with computerized systems including troubleshooting, reliability, and performance improvements.
  • Expertise with translating business requirements/user stories to technical requirements and recommend solutions for automation.
  • Experience in supporting key manufacturing systems with 24x7 operations individually and with vendors.
  • Experience or solid grasp of current Good Manufacturing Practices (GMP), 21CFR Part 11 regulations, change control, validation.
  • Experience with Agile Product Development delivery and SAFe practices
ThriveWhat you can expect of usAs we work to develop treatments that take care of others, we also work to care for our teammates professional and personal growth and well-being. Amgen offers a Total Rewards Plan comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities including:
  • Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
  • A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
  • Stock-based long-term incentives
  • Award-winning time-off plans and bi-annual company-wide shutdowns
  • Flexible work models, including remote work arrangements, where possible
Apply nowfor a career that defies imaginationObjects in your future are closer than they appear. Join deadline
Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.


We are all different, yet we have this in common: our mission to serve patients. This sense of shared purpose is key to our becoming one of the world’s leading biotechnology companies. It guides us as we continue to launch new medicines and reach millions of patients worldwide.

We live the mission.

We win together.

We thrive on continual challenge.

Our team of 22,000+ scientists and professionals worldwide bring distinct perspectives and experiences to all we do. We leverage our global talent to achieve together—to research, manufacture and deliver ever-better products and greater depth to our mission.

At Amgen, there is a strong correlation between our high level of diversity and performance. Because addressing issues with a wider range of perspectives and approaches leads to more creative problem-solving. Together, we’re transforming the promise of science and biotechnology into therapies that have the power to restore health.

Connect with us to explore how you can Win, Live, and Thrive at Amgen.

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Company info
Corporate Headquarters
One Amgen Center Drive
Thousand Oaks

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