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QCL Equipment Technician

Eli Lilly and Company
Durham, North Carolina
Start date
May 4, 2024

Job Details

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Organization Overview:

At Lilly, we serve an extraordinary purpose. We make a difference for people around the globe by discovering, developing and delivering medicines that help them live longer, healthier, more active lives. Not only do we deliver breakthrough medications, but you also can count on us to develop creative solutions to support communities through philanthropy and volunteerism.


This role will provide equipment lifecycle management support to the Parenteral QCL. Main support will include the acquisition and decommission of equipment, managing the equipment qualification process and providing daily operation support of laboratory equipment by ensuring the equipment is maintained in a qualified state of compliance. The position requires an understanding of corporate quality systems, a detail oriented mentality with an understanding of analytical/micro laboratory equipment, knowledge of lab methods to understand intended use of equipment and their failure modes effects. High-quality skills to include: equipment troubleshooting, ability to prioritize, written and verbal communication, decision making, interpersonal skills, computer applications, problem solving.

Key Responsibilities:

  • This position requires an understanding of analytical/micro laboratory equipment.

  • Assist in the selection, implementation, maintenance and continuous improvement of equipment within the QC laboratory.

  • Identify compliance and data integrity issues related to QC equipment and implement effective resolutions.

  • Provide support, troubleshooting and maintenance of QC equipment.

  • Act as a liaison between facilities/maintenance groups and laboratory personal to schedule preventative and corrective maintenance of equipment.

  • Network with other areas to understand best practices, share knowledge, assist in global meetings and web seminars, and to ensure customer needs are met.

  • Provides post implementation support for equipment.

  • Author and manage change controls related to QC Equipment.

  • Ability to multitask, prioritize and coordinate work to meet customers' needs.

  • Demonstrate problem solving and investigative skills.

  • Ability to make decisions based on knowledge, experience, best practices and requirements.

  • Ability to work independently and accurately with minimal direction.

  • May include general laboratory responsibilities (E.g. performing balance checks, etc)

Basic Qualifications/Requirements

  • High School diploma, preferred Associates or Bachelor's degree in a scientific field related to the laboratory (e.g. chemistry, microbiology or biology)

Additional Preferences:

  • Understanding of quality principles and regulatory requirements.

  • Proficient with the operation of laboratory equipment

  • Experience in handling quality deviations, impact assessments, root cause analysis.

  • Previous experience in a GMP regulated environment.

  • Understanding of laboratory equipment qualification

  • Demonstrating strong oral, written communication and interpersonal interaction skills.

Additional Information:

  • Ability to work 8-hour days – Monday through Friday
  • Ability to work overtime as required.
  • Ability to carry cell phone off shift and respond to operational issues as required.
  • Minimal travel required
  • Position supports a 24/7 manufacturing operation.  On call support for off shift and after hours may be required

Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively “Lilly”) are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response.

Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and help our company develop talented individuals for future leadership roles. Our current groups include: Africa, Middle East, Central Asia Network, African American Network, Chinese Culture Network, Early Career Professionals, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinos at Lilly, PRIDE (LGBTQ + Allies), Veterans Leadership Network, Women’s Network, Working and Living with Disabilities. Learn more about all of our groups.



Science has been our calling from the beginning. Colonel Eli Lilly founded the company in 1876 and charged employees to “take what you find here and make it better and better.” More than 147 years later, we remain committed to his vision through every aspect of our business and the people we serve, starting with discovering the best treatments for those who take our medicines and extending to health care professionals, employees and the communities in which we live. Moreover, you can also count on the team at Lilly to be incredibly civic-minded, supporting our communities through philanthropy, volunteerism, and a creative and innovative can-do spirit. 

Company info
893 S Delaware St
United States

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