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Associate - Product R&D QA Clinical Trial Packaging - Collaboration Partner Oversight

Eli Lilly and Company
Indianapolis, Indiana
Start date
Apr 25, 2024

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Job Details

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Organization Overview:

Product Research and Development (PRD) Quality Assurance (QA) is responsible for providing quality oversight of all materials used in clinical trials.  PRD QA Clinical Trial (CT) Packaging is responsible for oversight of packaging and release of finished goods material within PRD and assures compliance with quality systems and current Good Manufacturing Practices (cGMP).  

Position Description:

The PRD QA CT Packaging Collaboration Partner Oversight role has the responsibility to manage all Collaboration Partner (CP) site qualification activities for global packaging operations and provide on-going Quality oversight to outsourced Clinical Trial Packaging activities.  The Packaging CP Oversight role is integral for ensuring GMP compliance at the CPs and providing leadership and support during person-in-plant activities, audits, technical transfers, and CP steering committee or quarterly business review meetings.  The Packaging CP Oversight role will also serve as a mentor and provide guidance to the Packaging QA team.

Key Objectives/Deliverables:

  • Manage the qualification of new and current global Packaging and Labelling CPs according to applicable PRD Quality System (QS) standards.

  • Participate in the creation or revision of relevant Quality standards both internally and at the CP, including development and implementation of strategic Lilly initiatives.

  • Continually evaluate organization compliance and risk through monitoring of collaboration partner as well as Complaint, Deviation and Change metrics – and influence senior management to drive improvement of potential issues while proactively providing a solution.

  • Author and maintain Quality Agreements with CPs and other Lilly sites and collaborators.

  • Conduct periodic risk assessments and develop appropriate Quality Management Plans based on Quality indicators (data).

  • Periodically present Quality status of CPs to internal and external management and business partners.

  • Provide Quality leadership and support to CP partners during inspections, person-in-plant, or on-site visits.

  • Originate, coordinate, or provide consultation on deviation investigations associated with CP processes.

  • Track compliance to Quality Agreement requirements and Quality Plan action items.

  • Act as mentor and provide guidance to Packaging QA team on CP related issues.

Basic Requirements:

  • Bachelor's degree in science related field such as Pharmacy, Chemistry, Engineering, Biology, or related life sciences.

  • Minimum 5 years of experience in a regulated manufacturing environment (preferably with packaging experience)

Additional Skills/Preferences:

  • Possess technical understanding of cGMPs; ICH Guidelines; EU GMPS, general Quality systems and their application to clinical trial packaging.

  • Deep understanding of the clinical trial materials supply chain.

  • Demonstrated technical understanding of packaging.

  • Demonstrated understanding of supplier/CP management and applicable requirements.

  • Ability to lead and influence diverse groups and communicate effectively to all levels of an organization internally and externally.

  • Ability to seamlessly balance multiple or potentially diverse projects/tasks while meeting commitments and deadlines.

  • Demonstrated ability to evaluate and act quickly on potential issues.

  • Ability to properly assess compliance, technical, and regulatory risks and initiate escalations when appropriate.

  • Demonstrated ability to be self-driven, work independently, and have time management skills.

  • Ability to provide consultation to internal or external business partners on clinical manufacturing, packaging, and labeling.

  • Have strong written, verbal, and interpersonal communication skills.

  • Ability to travel to CPs for on-site meetings, issue resolution, or serve as a person-in-plant.

Additional Information:

  • Approximately 10% US and/or OUS travel required.

  • This is an onsite position that requires onsite presence the majority of the time in Indianapolis, IN. This is not a remote role.

Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively “Lilly”) are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response.

Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and help our company develop talented individuals for future leadership roles. Our current groups include: Africa, Middle East, Central Asia Network, African American Network, Chinese Culture Network, Early Career Professionals, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinos at Lilly, PRIDE (LGBTQ + Allies), Veterans Leadership Network, Women’s Network, Working and Living with Disabilities. Learn more about all of our groups.



Science has been our calling from the beginning. Colonel Eli Lilly founded the company in 1876 and charged employees to “take what you find here and make it better and better.” More than 147 years later, we remain committed to his vision through every aspect of our business and the people we serve, starting with discovering the best treatments for those who take our medicines and extending to health care professionals, employees and the communities in which we live. Moreover, you can also count on the team at Lilly to be incredibly civic-minded, supporting our communities through philanthropy, volunteerism, and a creative and innovative can-do spirit. 

Company info
893 S Delaware St
United States

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