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Executive Director - North American Operations Supply Chain Head

Novo Nordisk
Plainsboro, NJ
Start date
Apr 12, 2024

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Job Details

About the Department 

At Novo Nordisk, our Finance and Operations team is the engine that elevates holistic commercialization of our products. The Finance and Operations team works closely with the business across the organization to guide enterprise wide resource allocations, investment choices, drive core operations and develop insights to drive growth and operational excellence across the value chain while innovating for future capabilities. We regulate accounting, uphold workplace safety, manage our supply chain and sampling, support technology, provide commercial operations, insights & analytics, maintain our facilities and assure the integrity and completeness of all business transactions. At Novo Nordisk, you will have the opportunity to build a life-changing career in a global business environment. We encourage our employees to make the most of their talent. And we reward hard work and dedication with the opportunity for continuous learning and personal development. Are you ready to realize your potential?


The Position

The Executive Director, North American Operations (NAO) Supply Chain holds comprehensive responsibility for the commercial supply chain within the NAO region. With oversight of both Supply Chain Operations and Supply Chain Development, the leader plays a pivotal role in driving strategic initiatives, ensuring efficient day-to-day operations, engaging in the Global Supply Chain Transformation and driving NAO Supply Chain Development.

The position is responsible for:

  • Leading the NAO Commercial Supply Chain: Oversee the commercial supply chain for the US and Canada and lead the North American regional Supply Chain organization, ensuring operational efficiency, development, and alignment with global strategies
  • Managing Supply Chain Operations and Development: Provide strategic direction and support to the three operational teams: Demand Planning & Fulfilment, Wholesaler Management, and Supply Chain Operations (Order to Cash), while closely collaborating with the dedicated Supply Chain Operations Leader. Also guide the Supply Chain Development team
  • Engaging in Global Supply Chain Transformation: Closely partner with HQ and IO Supply Chain Functions to drive global transformation initiatives, ensuring NAO's perspectives and requirements are well represented and that initiatives are implemented across NAO
  • Strategic Collaboration with Supply Chain Operations Leader: Partner with the Supply Chain Operations Leader, offering support, direction, and ensuring alignment with broader NAO and global objectives
  • Strategic Development: Work closely with regional and global teams to define and execute the NAO Supply Chain Strategy
  • Promoting Continuous Improvement: Identify opportunities for optimization and development within the NAO Supply Chain


    Reports to the VP, Finance and Supply Chain. Reporting into this position are:

  • Sr. Director NAO Supply Chain Operations
  • Director NAO Supply Chain Development
  • Position regularly interacts with senior leadership across the Global Supply Chain and the entire NAO Organization. Maintains deep relations with Global Supply Chain Stakeholders, NAO Supply Chain Organization and corresponding roles in IO and the regions within IO.


    Essential Functions

    • Leadership & Team Management
    • Provide vision and direction to all NAO Supply Chain teams, ensuring alignment with global objectives
    • Build a high-performing team environment, emphasizing skills development and performance management
  • Global Collaboration & Transformation
  • Engage with global counterparts to understand and contribute to the broader supply chain transformation
  • Drive transformational initiatives in close collaboration with IO and HQ Supply Chain functions and ensure they are implemented in a timely, effective manner across NAO
    • Strategy Development & Execution
    • Work with stakeholders to develop a forward-thinking NAO Supply Chain Strategy
    • Implement and monitor the execution of the strategy across NAO Supply Chain teams
    • Leadership support and collaboration with Operations
    • Collaborate with the Supply Chain Operations Leader to harmonize strategies and operations
    • Support the Operations Leader in addressing challenges and refining processes within Supply Chain Operations
  • Improvement & Innovation
  • Encourage innovative thinking and process optimization within the team
  • Assess the NAO Supply Chain processes regularly for potential advancements
  • Stakeholder Engagement
  • Communicate effectively with internal and external stakeholders, including suppliers, wholesalers, and global teams
  • Represent NAO's interests and provide necessary feedback for mutual growth and development

    Physical Requirements

    10-20% overnight travel required.


    Development of People

    Supervisory, ensure that reporting personnel have Individual Development Plans (IDP), with annual goals and measurements that are consistent with the priorities of the business, and that interim reviews are held so that their work is focused on those priorities, and they understand their level of accountability for results and the measurement process. Ensure that the IDP forms include completed learning and aspiration plans and are in place for all reporting personnel to enable the achievement of goals and capability to assume increased levels of responsibility. Manage the application and communication of all Novo Nordisk policies, procedures, and Novo Nordisk Way.



  • A relevant bachelor’s or master’s degree, e.g. Supply Chain Management, Business, etc.…
  • Minimum of 15 years of experience in supply chain management
  • Minimum 5 years of experience in pharmaceutical industry
  • Minimum 7 years of leadership experience         
  • Strategic thinker with proven track record of driving major projects with far-reaching impact across organizations
  • Strong ability to instill forward thinking in a leadership team
  • Excellent communication and stakeholder management skills
  • Fluent in English, both written and verbal

    We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.


    At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.


    Novo Nordisk is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by local, state or federal laws, rules or regulations.


    If you are interested in applying to Novo Nordisk and need special assistance or an accommodation to apply, please call us at 1-855-411-5290. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.


    Novo Nordisk is a leading global healthcare company, founded in 1923 and headquartered in Denmark. Our purpose is to drive change to defeat diabetes and other serious chronic diseases such as obesity and rare blood and endocrine disorders. We do so by pioneering scientific breakthroughs, expanding access to our medicines, and working to prevent and ultimately cure disease. Novo Nordisk employs about 54,400 people in 80 countries and markets its products in around 170 countries. For more information visit

    Our US Research & Development hub, located in the Greater Boston area, brings together the best talent to drive life science innovation. Located in Lexington, Watertown and Cambridge, our teams reflect the full scope of R&D, from early research through late-stage clinical development. We are building for the future by creating a distinct R&D community based on collaboration, partnerships, and cutting-edge research across multiple modalities and therapeutic areas. We recognize that improving human health starts here and that patients rely on us. By combining the speed and agility of biotech with the quality, resources, and stability of a large pharmaceutical company, our US R&D hub will benefit from the best of both worlds to develop new medicines that meet the needs of patients.


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    75 Hayden Avenue

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