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Quality Control Coordinator

Novo Nordisk
West Lebanon, NH
Start date
Apr 12, 2024

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Job Details

About the Department       

Site New Hampshire, located in West Lebanon, is where Novo Nordisk’s life-saving treatments are brought to life. Our manufacturing facility produces a global supply of our hemophilia and growth hormone product lines, as well as our next generation of cutting-edge medications.


What we offer you:

  • Leading pay and annual performance bonus for all positions
  • 36 Paid days off including vacation, sick days & company holidays
  • Health Insurance, Dental Insurance, Vision Insurance
  • Guaranteed 8% 401K contribution plus individual company match option
  • 12 weeks Paid Parental Leave
  • Free access to Novo Nordisk-marketed pharmaceutical products


At Novo Nordisk, you will find opportunities, resources and mentorship to grow and build your career. Are you ready to realize your potential?


The Position

This position is responsible for coordinating/supporting/assisting the Quality Control team including offsite and onsite calibrations, quality system interaction, management of sample collection and drop-off, communication of production schedule and ad-hoc testing requests, troubleshooting, performing a variety of highly diverse and complex administrative tasks and activities requiring sound planning, organization, judgement, adaptability, and accountability.


This position is located in West Lebanon, New Hampshire and will require onsite work and collaboration. It is a full time (40 hour per week) position and the standard schedule is Monday-Friday (8am-5-pm). We offer a competitive salary, commensurate with experience.



Reports to: QC Supervisor


Essential Functions

  • Supplier calibration coordination responsibilities include both coordination of offsite calibrations and external suppliers performing on site calibrations
  • Requesting proposals/quotes from calibration/equipment suppliers
  • Create purchase order requisitions using internal electronic system including tracking / status of orders. Support team with tracking and forecasting the budget for calibrations
  • Scheduling/hosting/coordination with asset owners for site visits
  • Receipt, scanning, drop-off of QC Sample Receipt. Responsibilities include resolution of any sample submission errors
  • Sample management of RND and RND back-up samples
  • Planning of EM and Utility Samples
  • Reference Sample Management and RND sample management
  • Cross functional communication with various departments
  • Working in gLIMS
  • Data entry into Regulatory Asset Management System (RAM)
  • Work with supervisor on document-related projects. Implement process improvements within the team using cLEAN® concepts
  • Performs all job duties and responsibilities in a compliant and ethical manner and in accordance with all applicable healthcare laws, regulations and industry codes
  • Incorporates the Novo Nordisk Way and 10 Essentials in all activities and interactions with others
  • Other duties as assigned
  • Qualifications

    • Education and Certifications:
    • High School diploma or equivalent with a minimum of three (3) years relevant experience, or an Associate’s degree or equivalent with one (1) or more years of relevant experience
  • Work Experience:
  • Minimum of three (3) years related experience with high school diploma in Quality Control, Manufacturing, calibrations, or pharmaceutical industry preferred
  • 1 year experience required with Associates degree or Bachelors’ degree
  • Knowledge, Skills, and Abilities:
  • The ability to understand and execute established written instructions is essential
  • Good organizational, time management and documentation skills
  • Attention to detail and ability to prioritize tasks
  • Basic computer skills (e.g. email, MS Word, database management)
  • Understanding standard operating procedures (SOPs)
  • Ability to manage multiple priorities
  • Ability to work independently
  • Strong organization skills
  • Physical Requirements

    0-5% overnight travel required. The ability to climb, balance, stoop, reach, stand and walk. The ability to push, lift, grasp, and feel. The ability to speak, listen, and understand verbal and written communication. Repetition including substantial movement of wrists, hands, and or fingers. Lifting up to 10 pounds of force occasionally to lift, carry, push, pull, or otherwise move objects.


    Visual acuity to perform close activities such as: reading, writing, and analyzing; and to determine the accuracy, neatness, and thoroughness of work assigned or to make general observations.


    The working environment includes a variety of physical conditions including: noise, close proximity to moving parts and equipment, use of ladders, and exposure to chemicals; atmospheric conditions including: odors, fumes, and dust.


    We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.


    At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.


    Novo Nordisk is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by local, state or federal laws, rules or regulations.


    If you are interested in applying to Novo Nordisk and need special assistance or an accommodation to apply, please call us at 1-855-411-5290. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.


    Novo Nordisk is a leading global healthcare company, founded in 1923 and headquartered in Denmark. Our purpose is to drive change to defeat diabetes and other serious chronic diseases such as obesity and rare blood and endocrine disorders. We do so by pioneering scientific breakthroughs, expanding access to our medicines, and working to prevent and ultimately cure disease. Novo Nordisk employs about 54,400 people in 80 countries and markets its products in around 170 countries. For more information visit

    Our US Research & Development hub, located in the Greater Boston area, brings together the best talent to drive life science innovation. Located in Lexington, Watertown and Cambridge, our teams reflect the full scope of R&D, from early research through late-stage clinical development. We are building for the future by creating a distinct R&D community based on collaboration, partnerships, and cutting-edge research across multiple modalities and therapeutic areas. We recognize that improving human health starts here and that patients rely on us. By combining the speed and agility of biotech with the quality, resources, and stability of a large pharmaceutical company, our US R&D hub will benefit from the best of both worlds to develop new medicines that meet the needs of patients.


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    75 Hayden Avenue

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