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Sr. Manager, Patient Engagement and Recruitment

Employer
Bristol Myers Squibb Company
Location
Princeton, New Jersey
Start date
Apr 11, 2024

Job Details

Working with Us
Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us .

Position Summary

This individual contributor role has task-level responsibility for development and implementation of disease-specific patient engagement and recruitment strategies that focus on creating a positive site and patient experience in BMS clinical trials. Will serve as a key member of clinical trial teams, partnering with various internal and external stakeholders to support, raise awareness of and promote access to clinical trials in a variety of indications to drive and accelerate clinical trial recruitment for BMS.

Key Responsibilities
  • Responsible for building and implementing indication/protocol level patient engagement and recruitment strategies which utilize tactics including, but not limited to, connectivity with patients/advocacy groups, enhanced digital capabilities, and/or other patient service offerings which optimize the site/patient experience and trial recruitment timelines.
  • E2E accountability for clinical trial acceleration using patient recruitment strategies.
  • Accountable for the implementation of selected tactics at the indication/protocol level and ensures timely delivery of creative materials, digital/media plans, and other tactics in alignment with the overall plan.
  • Actively engages with indication/protocol level stakeholders within Global Development Operations (OPLs/GTMs, CTM/CTMos, and other colleagues), BI&A and the broader clinical trial team regarding recruitment timelines, tactics and site/patient insights; continuously communicates status updates to team leadership.
  • Drives innovation for engagement and recruitment in clinical trials through awareness of external environment, focus on keeping patients and caregivers at the center while striving to be the site's preferred sponsor
  • Partners with enterprise colleagues (omnichannel hub, global procurement, etc.) to identify new opportunities which further enhance our engagement and/or recruitment toolkit.
  • Contributes to the development of TA/indication specific digital health and innovation strategy.
  • Serves as an advocate for inclusion of a focus on diverse recruitment as part of strategy development. Partners with development and operations study leaders on the diversity strategy and actively contributes to the indication/protocol-specific diversity plan.
  • Partners with enterprise colleagues on the development/maintenance of strong relationships with site and patient organizations to gain insight into their clinical trial experience and better inform our development and recruitment efforts. Collaborates with these organizations around awareness of and access to clinical trials and the drug development process
  • Synthesize analytic data to take action and support trial recruitment delivery. Leverage data to determine the effectiveness of tactics utilized. Communicate critical findings to leadership in a timely manner and make recommendations for ongoing efforts.
  • Manage engagement and recruitment budget, balancing strategy with key deliverables and leveraging input and guidance from the broader matrix team.
  • Contribute to the ongoing development, maintenance and enhancement of BMS Study Connect by seeking ways to leverage it as a communication platform to drive awareness of and access to BMS Clinical Trials.
  • Other duties as assigned to support Clinical Trial recruitment.
Qualifications & Experience
  • Minimum of a BA or BS Degree in Legal, Life Science, Business Administration or equivalent. Advanced degree a plus.
  • Sr. Manager: Clinical development experience of 3 to 5 years of relevant industry experience (pharma, biotech, CRO) required
  • Manager: Clinical development experience of 1 to 3 years of relevant industry experience (pharma, biotech, CRO) required
  • Advanced knowledge of patient engagement and recruitment strategies and approaches, ICH / GCP and regulatory guidelines/directives, understanding of drug development process and Pharma, Strong organizational, time-management, analytical and decision-making skills in order to efficiently evaluate, plan and accomplish work goals
  • Excellent Computer skills - MS office suite, Sharepoint, etc. CTMS (Veeva experience preferred, knowledge of portals, databases and other Clinical Trial enabling technologies
  • Proven experience in managing key internal and external stakeholders effectively by frequently soliciting input and gathering and incorporating feedback into processes as appropriate
  • Effective management of cross-functional, multi-cultural teams and demonstrated ability to work and influence within a matrix structure
  • Proven time management skills and ability to be flexible to meet job demands, manage multiple priorities and take on new initiatives and improvement efforts
  • Demonstrates a high level of adaptability in dealing with ambiguous and complex work environment and balances multiple demands on role in a responsive and professional manner.
  • Ability to sustain high levels of performance in a constantly changing environment.
If you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as Transforming patients' lives through science , every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol
Physical presence at the BMS worksite or physical presence in the field is a necessary job function of this role, which the Company deems critical to collaboration, innovation, productivity, employee well-being and engagement, and it enhances the Company culture.

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com . Visit careers.bms.com/ eeo -accessibility to access our complete Equal Employment Opportunity statement.

BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

If you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as Transforming patients' lives through science , every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has a diverse occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com . Visit careers.bms.com/ eeo -accessibility to access our complete Equal Employment Opportunity statement.

BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

Company

Bristol Myers Squibb is a global biopharmaceutical company whose mission is to discover, develop and deliver innovative medicines that help patients prevail over serious diseases.

At Bristol Myers Squibb, we believe in the power of science to address some of the most challenging diseases of our time. Our focus on these unmet needs comes during a remarkable time, when unprecedented scientific breakthroughs are advancing the treatment of disease as never before in human history.

We work every day to transform patients’ lives through science. Each day, our employees around the world work together for patients – they are at the center of everything we do. They inspire us. They are the reason we come to work each day.

We combine the agility of a biotech with the reach and resources of an established pharmaceutical company to create a global leading biopharma company powered by talented individuals who drive scientific innovation.

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Company info
Website
Phone
+1-800-332-2056
Location
430 E. 29th St
14th Floor
New York
New York
10016
US

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