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Senior Director - Supply Chain & NAO Demand Planning

Novo Nordisk
Plainsboro, NJ
Start date
Apr 6, 2024

Job Details

About the Department 

The Finance and Operations dept. brings insights and intelligence to inform decision making & drives digitalization and business solutions to attain NNI goals. Finance and Operations works closely across the organization to guide enterprise-wide resource allocations, investment choices, drive core operations and develop insights to drive growth and operational excellence across the value chain while innovating for future capabilities. Our focus on innovation ensures we're constantly building future capabilities. We're responsible for regulating accounting, upholding workplace safety, managing our supply chain and sampling, supporting technological and data innovation, insights and analytics, delivering patient support solutions, maintaining our facilities and assuring the integrity and completeness of all business transactions. At Novo Nordisk, you will have the opportunity to build a life-changing career in a global business environment. We encourage our employees to make the most of their talent, and we reward hard work and dedication with opportunities for continuous learning and personal development. Are you ready to maximize your potential with us?


The Position

As the Senior Director Supply Chain Operations and North America Demand Planning, you will provide leadership and management in the planning, optimization, and execution of commercial supply chain activities to ensure seamless product flow to serve all our patients. You will demonstrate leadership ability and end-to-end commercial supply chain expertise, be able to work independently and enjoy working in a dynamic, complex, fast-paced environment. You will be a hands-on leader with a deep understanding of more aspects of supply chain management, from production to distribution. You will also be a strong communicator and collaborator with a demonstrated ability to build and motivate high-performing teams.


Key responsibilities: Lead and manage the North America demand planning function, ensuring accurate forecasting, inventory optimization, and alignment with commercial and supply chain partners. Oversee the supply chain operations function, including distribution, logistics, warehousing, customer service, and trade compliance. Develop and implement strategies to improve supply chain efficiency, agility, scalability, and customer satisfaction. Drive continuous improvement and innovation initiatives to enhance supply chain performance and reduce costs. Collaborate with global and other commercial supply chain leaders, as well as cross-functional stakeholders, to ensure alignment and coordination of supply chain activities and objectives. Build and maintain strong relationships with external partners, such as contract manufacturers, distributors, carriers, and service providers. Ensure compliance with all applicable laws, regulations, policies, and procedures related to supply chain operations and demand planning. Manage and develop a team of supply chain professionals, providing coaching, feedback, and career development opportunities.



Reports to the Executive Director, North America Supply Chain. Reporting into this position are: Director Demand Planning & Fulfillment, Director Wholesaler & Supply Chain Strategy & Director, Supply Chain Operations.


This position regularly interacts with the senior leadership in Pricing & Contracting, Regulatory, Marketing, Legal, IT and the Account Executives for all product therapy areas. Maintains external relationships with the leadership of wholesaler and distributor accounts   as well as with key personnel from wholesaler organizations and associations. Owns, among others, third-party relationships with Transportation Providers, 3rd Party Logistics Provider and 3rd Party Reverse Logistics Provider.


Physical Requirements

0-10% overnight travel required.


Development of People

Ensure that reporting personnel have individual development plans (IDP), with annual goals and measurements that are consistent with the priorities of the business, and that interim reviews are held so that their work is focused on those priorities, and they understand their level of accountability for results and the measurement process.


Ensure that the IDP forms include completed learning and aspiration plans and are in place for all reporting personnel to enable the achievement of goals and capability to assume increased levels of responsibility.


Manage the application and communication of all Novo Nordisk policies, procedures, and Novo Nordisk Way.



  • Bachelor's degree in supply chain management, business administration, engineering, or related field. Master's degree or MBA preferred
  • Minimum of 10 years of progressive experience in supply chain management, with at least 5 years in a leadership role
  • Experience in the biotechnology, pharmaceutical, or medical device industry, with knowledge of commercial supply chain processes and best practices
  • Strong analytical, problem-solving, and decision-making skills, with the ability to use data and metrics to drive performance and improvement
  • Excellent communication, presentation, and interpersonal skills, with the ability to influence and collaborate at all levels of the organization
  • Proven ability to lead and motivate teams, foster a culture of excellence, and develop talent
  • Ability to adapt to changing priorities, manage multiple projects, and deliver results in a fast-paced environment
  • Proficient in Microsoft Office, ERP systems, and supply chain planning tools

    We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.


    At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.


    Novo Nordisk is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by local, state or federal laws, rules or regulations.


    If you are interested in applying to Novo Nordisk and need special assistance or an accommodation to apply, please call us at 1-855-411-5290. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.


    Novo Nordisk is a leading global healthcare company, founded in 1923 and headquartered in Denmark. Our purpose is to drive change to defeat diabetes and other serious chronic diseases such as obesity and rare blood and endocrine disorders. We do so by pioneering scientific breakthroughs, expanding access to our medicines, and working to prevent and ultimately cure disease. Novo Nordisk employs about 54,400 people in 80 countries and markets its products in around 170 countries. For more information visit

    Our US Research & Development hub, located in the Greater Boston area, brings together the best talent to drive life science innovation. Located in Lexington, Watertown and Cambridge, our teams reflect the full scope of R&D, from early research through late-stage clinical development. We are building for the future by creating a distinct R&D community based on collaboration, partnerships, and cutting-edge research across multiple modalities and therapeutic areas. We recognize that improving human health starts here and that patients rely on us. By combining the speed and agility of biotech with the quality, resources, and stability of a large pharmaceutical company, our US R&D hub will benefit from the best of both worlds to develop new medicines that meet the needs of patients.


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    75 Hayden Avenue

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