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Control Room Technician FFEx - Day Shift (Multiple Openings)

Novo Nordisk
Clayton, NC
Start date
Mar 21, 2024

Job Details

About the Department

At Novo Nordisk, we want to make a difference. For more than 100 years, we have led the way in diabetes care. Being part of Novo Nordisk allows our employees to embark on life-changing careers, and the opportunity to help improve the quality of life for millions of people around the world.


In NC, we operate three pharmaceutical manufacturing facilities that are responsible for fulfilling different steps in our injectable and oral treatment supply chains.  Our legacy Injectable Finished Products (IFP) facility in Clayton, NC is a 457,000 square foot aseptic "fill and finish" site that is responsible for producing innovative, injectable diabetes and obesity treatments. At IFP, you’ll join a global network of manufacturing professionals who are passionate about what they do.


About the Area

You will be joining Fill & Finish Expansions (FFEx), which is responsible for all major expansion activities within aseptic production, solid dosage forms, finished products, fill & finish warehousing, and QC across all production areas in Product Supply.  The area is anchored in Product Supply, Quality & IT, which globally employ approx. 20,000 of Novo Nordisk’s 50,000 employees.

FFEx is a newly established and growing area with the responsibility to design, plan, and build all new aseptic filling capacity across Novo Nordisk to serve the needs of millions of patients. We do it by rethinking our production facilities with the use of modern technology, as we are setting the standards for the aseptic production of the future. Facilities designed today which we will still be proud of 20 years from now. FF Expansions has a global approach, where you will be working with multiple sites and cultures across the world.


What we offer you:

  • Leading pay and annual performance bonus for all positions
  • All employees enjoy generous paid time off including 14 paid holidays
  • Health Insurance, Dental Insurance, Vision Insurance – effective day one
  • Guaranteed 8% 401K contribution plus individual company match option
  • Family Focused Benefits including 12 weeks paid parental & 6 weeks paid family medical leave
  • Free access to Novo Nordisk-marketed pharmaceutical products
  • Tuition Assistance 
  • Life & Disability Insurance
  • Employee Referral Awards


At Novo Nordisk, you will find opportunities, resources, and mentorship to help grow and build your career.  Are you ready to realize your potential?  Join Team Novo Nordisk and help us make what matters.


The Position

Operate & monitor multiple plant facilities & site support systems from a centralized control center for the facility. Prioritize, communicate & follow up on system alarm & warning conditions & abnormal trends. Support the automation, controls & facilities engineers in operational troubleshooting & problem solving, system improvement & testing & data trends development.  Assist maintenance team with equipment & systems shutdown, start-up, LOTO & EHS permitting. Establish & maintain positive working relationships with internal & external engineering team & stakeholders.





Essential Functions

  • Provide technical support for site & automation project execution, as required
  • Prioritize, communicate & follow up on alarm & warning conditions & abnormal trends on all applicable systems
  • Review, investigate & document system, or operational anomalies for cause & clearance
  • Assist in establishing & maintaining standards & operational procedures for control room & automation systems
  • Support the installation, commissioning, qualification & training activities for all Site Support systems & controls
  • Support consistent operation, maintenance & response for all control systems (BMS, PCS, Life Safety)
  • Support the engineers & facilities maintenance personnel as required for successful plant operations including troubleshooting & optimization activities
  • Adhere to all quality & environmental regulations within area of responsibility
  • Drive continuous process improvement using cLEAN® concepts
  • Adhere to all plant safety & environmental requirements in the performance of duties
  • Participate in systematic problem-solving efforts
  • Follow all safety and environmental requirements in the performance of duties
  • Other accountabilities, as assigned

    Physical Requirements

    Moves equipment &/or supplies weighing up to 33 pounds within the facility using various body positions. Routinely operates & inspects manufacturing equipment using hands. Strap & unstrap pallets using hands. Must be able to be on your feet for up to a 12-hour shift. May require corrected vision to 20/20 or 20/25 based on role. May require color vision based on role. Occasionally ascends/descends a ladder. May be required to work at elevated heights. Occasionally works around odorous &/or hazardous materials. May be required to wear gloves. May perform critical job functions in extremely cold work environments depending on site. May position oneself within confined spaces for inspection if required of the role. Ability to work in loud noise environments with hearing protection. May be required to secure a motorized vehicle license & operate a motorized vehicle based on the role.



  • Associate's degree in a technical field from an accredited university required
  • May consider a High School Diploma (GED) with four (4) years in facilities, utilities, or manufacturing automated systems control & operations required
  • Minimum of two (2) years in facilities, utilities, or manufacturing automated systems control & operations required
  • Minimum of five (5) years facilities/utilities experience in a manufacturing facility preferred
  • Knowledge & experience in the operations, maintenance & design of cGMP utilities as well as working in a regulated environment (FDA, cGMP, OSHA) preferred
  • Proficiency in most of the following utility systems: chilled water, plant steam, compressed air, vacuum, wastewater, HVAC, vacuum, water purification, nitrogen storage/distribution & clean steam required
  • Prior qualification/work experience required in operating plant or facilities via control systems required
  • Ability to read/review design drawings (CAD) with a basic understanding of P&ID, PFD, HVAC, electrical systems & equipment schematics preferred
  • Understanding of technical documents such as URS, SAT, FAT, commissioning & validation protocols preferred
  • Understanding of complicated product documentation & standard operating procedures with attention to high-level concepts preferred
  • Computer literacy with associated systems preferred
  • Ability to prioritize equipment & system issues based on environmental or safety risk, production impact, & operational need preferred
  • Strong communication skills across multiple organizational levels preferred

    We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.


    At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.


    Novo Nordisk is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by local, state or federal laws, rules or regulations.


    If you are interested in applying to Novo Nordisk and need special assistance or an accommodation to apply, please call us at 1-855-411-5290. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.


    Novo Nordisk is a leading global healthcare company, founded in 1923 and headquartered in Denmark. Our purpose is to drive change to defeat diabetes and other serious chronic diseases such as obesity and rare blood and endocrine disorders. We do so by pioneering scientific breakthroughs, expanding access to our medicines, and working to prevent and ultimately cure disease. Novo Nordisk employs about 54,400 people in 80 countries and markets its products in around 170 countries. For more information visit

    Our US Research & Development hub, located in the Greater Boston area, brings together the best talent to drive life science innovation. Located in Lexington, Watertown and Cambridge, our teams reflect the full scope of R&D, from early research through late-stage clinical development. We are building for the future by creating a distinct R&D community based on collaboration, partnerships, and cutting-edge research across multiple modalities and therapeutic areas. We recognize that improving human health starts here and that patients rely on us. By combining the speed and agility of biotech with the quality, resources, and stability of a large pharmaceutical company, our US R&D hub will benefit from the best of both worlds to develop new medicines that meet the needs of patients.


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