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Associate Director- M&Q Learning & Development IT Systems

Eli Lilly and Company
Indianapolis, Indiana
Start date
Mar 20, 2024

Job Details

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Join Lilly, a leading pharmaceutical company with a 140-year legacy of enhancing lives worldwide through the production of innovative medicines. We are committed to manufacturing medications using state-of-the-art technologies and stringent quality standards. Lilly Manufacturing strives for excellence in its process, standards, procedures and behaviors to develop medicines with safety first and quality always.

We are seeking an Associate Director-Learning and Development MQ IT Systems to join our Global Manufacturing and Quality Learning and Development (GMQLD) team. The GMQLD provides learning solutions to help Lilly's Manufacturing and Quality organizations achieve our mission of making medicine with safety first and quality always. In this role, you will play a pivotal part in defining, implementing, and maintaining large-scale learning strategies aimed at enhancing organizational capabilities related to Global MQ IT systems. This role will collaborate with Tech@Lilly, Manufacturing and Quality leaders and learners, Global Learning Solutions, Learning and Development colleagues, and vendors to ensure our learning and performance support solutions align with business needs.

Key Responsibilities:Performance Consultant/Client Management
  • Partner with senior manufacturing and Tech@Lilly leaders to develop and influence strategies for capability development related to MQ Digital Strategy.
  • Provide near term and long term forecast for L&D related projects/initiatives for supported IT systems.
  • Collaborate with leadership to scope and prioritize the portfolio of learning solutions and determine integration points across functions, sites, and/or geographies.
  • Analyze business needs, develop, and implement learning interventions and evaluation strategies.
  • Evaluate, assess and summarize progress for implemented learning interventions and other related initiatives.
  • Stay updated on technologies and learning solutions to drive effective learning methods, solutions, and outcomes.
  • Collaborate to drive internal L&D process improvements that impact results within a function, site, or geography.

Manage Portfolio of Learning Solutions

  • Ensure Audit-Readiness of learning solutions, working with auditors, inspectors, regulators, or outside partners as required.
  • Provide leadership of governance processes as assigned.
  • Introduce and maintain use of innovative tools and processes that drive learning effectiveness.
  • Anticipate and resolve issue points on associated learning business problems.
  • Lead the establishment and maintenance of the curriculum architecture.
  • Define qualification programs based on business and regulatory requirements.
  • Prioritize and manage learning activities and requests appropriately, including reporting and troubleshooting.

Basic Requirements
  • Bachelors Degree
  • 5+ years of experience in implementing innovative learning solutions and performance support tools.

Preferred Experience:

  • Experience in defining and implementing learning strategies for large-scale IT systems.
  • Experience in learning solution design and implementation.
  • Demonstrated ability to influence without authority and at all levels of an organization.
  • Demonstrated performance guiding skills.
  • Demonstrated project management skills.
  • Experience in building and maintaining effective relationships at various leadership levels and with collaborator/supplier organizations.
  • Proficiency in English.

Additional Skills/Preferences:
  • Experience working in Manufacturing and Quality/GMP-regulated environments.
  • Proficient in budget management and cost-saving initiatives.
  • Ability to effectively partner globally.
  • Skilled in data analysis to inform decisions.
  • Ability to navigate complex, matrix-based organizations.
  • M.S. degree in Instructional Systems Technology, Performance Technology, Adult Learning, Human Resources, or related experience/education.
  • Human Performance Improvement (HPI) Certification.
  • Some travel expected.

Are you ready to contribute to a noble mission? Apply now to be part of a team dedicated to making a positive impact on global health!

Additional Information:

Lilly currently anticipates that the base salary for this position could range from between $117,000 to $171,600 and will depend, in part, on the successful candidate’s qualifications for the role, including education and experience. Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Of course, the compensation described above is subject to change and could be higher or lower than the range described above. Further, Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.

Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively “Lilly”) are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response.

Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and help our company develop talented individuals for future leadership roles. Our current groups include: Africa, Middle East, Central Asia Network, African American Network, Chinese Culture Network, Early Career Professionals, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinos at Lilly, PRIDE (LGBTQ + Allies), Veterans Leadership Network, Women’s Network, Working and Living with Disabilities. Learn more about all of our groups.



Science has been our calling from the beginning. Colonel Eli Lilly founded the company in 1876 and charged employees to “take what you find here and make it better and better.” More than 147 years later, we remain committed to his vision through every aspect of our business and the people we serve, starting with discovering the best treatments for those who take our medicines and extending to health care professionals, employees and the communities in which we live. Moreover, you can also count on the team at Lilly to be incredibly civic-minded, supporting our communities through philanthropy, volunteerism, and a creative and innovative can-do spirit. 

Company info
893 S Delaware St
United States

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