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Accommodations Specialist

Gilead Sciences, Inc.
Foster City, CA
Start date
Mar 4, 2024

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Clinical, Clinical Medicine
Required Education
High School or equivalent
Position Type
Full time
Biotech Bay, Best Places to Work

Job Details

Accommodations Specialist
United States - North Carolina - RaleighUnited States – Remote

Gilead Sciences, Inc. is a research-based bio-pharmaceutical company that discovers, develops and commercializes innovative medicines in areas of unmet medical need. With each new discovery and investigational drug candidate, we seek to improve the care of patients living with life-threatening diseases around the world. Gilead’s therapeutic areas of focus include HIV/AIDS, liver diseases, cancer and inflammation, and serious respiratory and cardiovascular conditions.

Making an impact on a global scale
Inclusion is one of the company’s five core values. That’s because we know that we are stronger and more innovative at Gilead when we are informed by a diverse set of backgrounds, experiences and points of view. Gilead Sciences is a biopharmaceutical company that discovers, develops and commercializes innovative therapeutics in areas of unmet medical need. The company's mission is to advance the care of patients suffering from life-threatening diseases worldwide.

When you join Gilead, you join our mission to change the world by enabling people to live healthier and more fulfilling lives. Come join a mission-driven bio-pharmaceutical organization that values inclusion and diversity, has a strong portfolio of products, and is constantly #CreatingPossible

For Current Gilead Employees and Contractors:

Please log onto your Internal Career Site to apply for this job.

At Gilead, we're creating a healthier world for all people. For more than 35 years, we've tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer - working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world's biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.

Every member of Gilead's team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we're looking for the next wave of passionate and ambitious people ready to make a direct impact. Join Gilead and help create possible, together.

Job Description

Gilead Sciences, Inc. is a global research-based biopharmaceutical company founded in 1987 and headquartered in Foster City, California. Together we deliver life-saving therapies to patients in need. With the commitment and drive you bring to the workplace every day, you will be part of a team that is changing the world and helping millions of people live healthier, more fulfilling lives. Our worldwide staff is a close community where you can see the tangible results of your contributions, where every individual matters, and everyone has a chance to enhance their skills through ongoing development. Our scientific focus has resulted in marketed products that are benefiting hundreds of thousands of people, a pipeline of late-stage drug candidates, and unmatched patient access programs to ensure medications are available to those who could otherwise not afford them. By joining Gilead, you will further our mission to address unmet medical needs and improve life by advancing the care of patients with life-threatening diseases.

About the Team
The global Employee Relations (ER) team is a function within the HR Department. Our purpose is to uphold Gilead's commitment to providing a fair, safe, and compliant work environment by embedding these values in the company's policies and practices and resolving employee concerns when they arise. We do this by fostering a fair, safe, and inclusive culture; serving as a thought leader for change; and building organizational capability by empowering employees, managers and leaders. Our team leverages our experience, expertise, and organizational awareness to act as a credible, trusted advisor and thought partner to HR and business leaders across the organization. We strive to enhance our capabilities and improve our processes and look forward to adding new expertise and experience to our growing team.

About the Role

The Accommodations Specialist is primarily responsible for managing employee, applicant, and pre-hire requests for reasonable accommodations, including escalations from a third-party administrator. The Accommodations Specialist facilitates the interactive process, working closely with Human Resources, Legal, Risk Management, Leave and Exit Management, Benefits, Payroll, and third-party administrators. The Accommodations Specialist coordinates requests and communicates with employees and management regarding short and long-term reasonable accommodations. This role will manage cases, including third-party administrator escalations, through all phases of the interactive process in accordance with state and federal law (e.g., the Americans with Disabilities Act, California Fair Employment & Housing Act, and the Civil Rights Act), as well as company policies. It will also support the design and implementation of standardized policies and practices that are compliant, efficient, and deliver an excellent employee service.

Essential Duties & Job Functions

  • Performs intake interviews to gain foundational understanding of individual needs and evaluates medical certification received to determine eligibility
  • Works with individuals to determine reasonable accommodations needed to perform essential job functions or compete for a vacancy
  • Performs timely and comprehensive end-to-end case management by engaging in the interactive process with applicants and employees seeking reasonable accommodations based on disability, medical condition, and religious beliefs and their managers
  • Conducts in person and virtual meetings with employees, managers, and cross-functional stakeholders
  • Educates employees, managers, Human Resource partners, and other stakeholders regarding the interactive process
  • Documents the interactions associated with requests for reasonable accommodations, the interactive process and communicates accommodation outcomes to appropriate parties
  • Analyzes the reasonableness and effectiveness of accommodations
  • Explores and evaluates requested accommodations against essential job functions and restrictions/limitations and/or observance of religious beliefs of practices and recommends alternative accommodations as needed
  • Manages medical certifications and seeks clarification as needed
  • Creates and amends individual accommodations plans and strategies as needed
  • Monitors temporary and ongoing accommodations with defined check points and end dates based on case strategy and processes
  • Coordinates with employees, managers, HR partners, Legal, Benefits, Payroll, third-party administrators, etc. to resolve issues related to reasonable accommodations
  • Identifies and educates employees in 1:1 consultation about available programs and services
  • Facilitate the interactive process and collaborate with other functions in the implementation of the accommodation as needed, which may include Benefits, Leave and Exit Management, Payroll, Facilities, Information Technology, and third-party vendors, etc.
  • Facilitates arrangements and documents process for job reassignments if no reasonable accommodations can be made in the current role
  • Maintains information in case management system to track and ensure accurate and timely case management
  • Maintains confidentiality of employee and applicant records, as applicable
  • Other duties as assigned

Skills, Abilities, and Knowledge

  • Full knowledge and proficient application of California and federal laws and regulations regarding reasonable accommodations based on disability, medical condition, and religious beliefs
  • Knowledge and understanding of ADA regulations, HIPAA and related Federal and State privacy laws and regulations, and guidelines and standards as applicable to a workplace setting
  • Effective collaboration with a wide range of stakeholders using strong verbal and written communication skills
  • Ability to assess and interpret individual employee/applicant needs and to make appropriate referrals to internal or external sources
  • Ability to use independent judgment to manage and impart confidential and sensitive employee information
  • Strong organizational, negotiation, critical thinking, analytical, problem-solving, and customer service skills
  • Ability to apply principles of critical thinking to define problems, collect data, establish facts, and propose solutions
  • Ability to perform in a fast-paced, deadline-intensive environment and effectively manage a high volume of work with strong attention to detail
  • Ability to create and maintain professional relationships within all levels of the organization
  • Ability to work effectively in a team environment and perform tasks independently under general direction
  • Ability to communicate with and relate to individuals of diverse disabilities and backgrounds
  • Ability to gather data, compile information, and prepare reports
  • Proficiency in Microsoft Word, Microsoft Outlook, Microsoft Excel, ServiceNow, and Workday

Basic Qualifications
  • High School Degree and Six Years Experience OR Associate's Degree and Five Years Experience OR Bachelor's Degree and Four Years Experience OR Masters Degree and Two Years Experience
  • 4 years' experience managing leaves of absence and reasonable accommodations preferred

Preferred Qualifications
  • Certified Professional in Disability Management (CPDM) certification, Certified Rehabilitation Counselor certification (CRC), Vocational Rehabilitation certification, other related HR certification, and/or advanced degree preferred
  • Relevant experience managing employee requests for reasonable accommodations with ADA (Americans with Disabilities Act) and FMLA (Family and Medical Leave Act), including current experience in statutes, regulations and guidance issued by the Equal Employment Opportunity Commission (EEOC) pertaining to ADA accommodations.

The salary range for this position is: $90,695.00 - $117,370.00. Gilead considers a variety of factors when determining base compensation, including experience, qualifications, and geographic location. These considerations mean actual compensation will vary. This position may also be eligible for a discretionary annual bonus, discretionary stock-based long-term incentives (eligibility may vary based on role), paid time off, and a benefits package. Benefits include company-sponsored medical, dental, vision, and life insurance plans*.

For additional benefits information, visit:

* Eligible employees may participate in benefit plans, subject to the terms and conditions of the applicable plans.

For jobs in the United States:

As an equal opportunity employer, Gilead Sciences Inc. is committed to a diverse workforce. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job related characteristics or other prohibited grounds specified in applicable federal, state and local laws. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact for assistance.

For more information about equal employment opportunity protections, please view the 'Know Your Rights' poster.



Our environment respects individual differences and recognizes each employee as an integral member of our company. Our workforce reflects these values and celebrates the individuals who make up our growing team.

Gilead provides a work environment free of harassment and prohibited conduct. We promote and support individual differences and diversity of thoughts and opinion.

For Current Gilead Employees and Contractors:

Please log onto your Internal Career Site to apply for this job.



Gilead Sciences is a biopharmaceutical company that discovers, develops, and commercializes innovative therapeutics in areas of unmet medical need. The company's mission is to advance the care of patients suffering from life-threatening diseases worldwide. Headquartered in Foster City, California, Gilead has operations in North America, Europe and Australia.

Company info
333 Lakeside Drive
Foster City

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