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Senior Analyst-Fields Operations, Speaker Programs

Lake County, Illinois
Start date
Feb 29, 2024

Job Details

  • Purpose:


    As a Central Support unit in the operationalization and execution of AbbVie Speaker Programs; this role will focus primarily on providing support across multiple Internal Compliance groups, the extended Field Operations team, and our External Logistics Vendor partners.  This will also include leading/driving innovation in Speaker Program technologies and processes via end-to-end Project Management.


    The ideal candidate has excellent Project Management capabilities, refined communications skills, and strong analytical/conceptual abilities. They are self-starters and result-driven individuals that can manage multiple competing priorities. This candidate should also be a team player that enjoys working in a collaborative matrix-oriented environment while also highly accountable when working autonomously.


    Key Deliverables and Responsibilities:


    ·         Expert knowledge and understanding of Speaker Program Operations and internal processes.

    ·         Manage Vendors and/or Internal Teams to ensure timely delivery of projects and quality service. 

    ·         Deep understanding of cross-functional teams and their functional areas to facilitate informed decision-making and collaborative efforts.

    ·         Identify opportunities for process improvement to address unmet needs and manage projects from inception through completion.

    ·         Prioritize multiple competing projects to deliver high-quality results in a timely fashion.

    ·         Facilitate operational Speaker Program Training/Education with new Field Representatives.

    ·         Develop and execute communications to engage key stakeholders and inform them of all new initiatives including process improvements, policy updates, and/or leadership decisions.

    ·         Parter with Marketing, Compliance, Operations, Legal, and External Vendors to drive harmonization and consistency across enterprise-level operations.

    ·         Provide Subject Matter Expert (SME) support to Home Office and Field Team inquiries to ensure Speaker Program knowledge transfer and compliance.

    ·         Lead annual governance and maintenance of the Speaker Program Policy documentation and interpretation to ensure enterprise-wide alignment and operational efficiency.

    ·         Operational ownership of the Marketing P2P Annual Operating Plan (AOP) and processes as defined in collaboration with the AOP Governance Committee (Compliance/Legal/Regulatory/Operations)

    ·         Operational ownership of ever evolving state-specific restrictions for Speaker Programs in collaboration with Open Door Team and External Vendor technologies.

    ·         Partner with ABV Procurement Team to identify opportunities that optimize Vendor Master Service Agreement (MSA) standards and drive enterprise-level cost savings initiatives.

· Bachelor’s degree preferred

· Working knowledge of basic system software: Word, Excel, PowerPoint, SharePoint

· Strong leadership, problem-solving, planning, and organizational skills

· Effective interpersonal relationship building and influencing skills

· Ability to work cross-functionally in a collaborative manner

· 5+ years of similar work experience preferred

AbbVie is committed to operating with integrity, driving innovation, transforming lives, serving our community, and embracing diversity and inclusion. It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.


AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: immunology, oncology, neuroscience, eye care, virology, women’s health and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at Follow @abbvie on Twitter, Facebook, Instagram, and YouTube.

Stock Symbol: ABBV

Stock Exchange: NYSE

Company info
1 North Waukegan Road
North Chicago

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