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Pricing Analyst, Chargeback Operations

Lake County, Illinois
Start date
Feb 29, 2024

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Manufacturing & Production, Operations
Required Education
Bachelors Degree
Position Type
Full time
BioMidwest, Best Places to Work

Job Details

The Pricing Analyst, Chargeback Operations primary goal is to positively impact US Commercial sales by effectively supporting chargeback processing for wholesaler accounts. This position will partner with Customer Service, Account Receivables, Trade, Legal, OEC, and other Pricing Teams. This includes identifying, establishing, developing, and implementing appropriate processes to maintain compliance for AbbVie US Commercial Finance with all state and federal government laws and regulations.


  • Responsible for administering the timely and accurate processing of chargebacks related to discount contracts with indirect sales through wholesalers.
  • Providing analytical support and administering chargebacks with large wholesalers and distributors as determined by manager based on current volumes and complexity of the customer.
  • Timely resolution of disputes between AbbVie and Wholesalers and Distributors related to chargebacks.
  • Understand and meet chargebacks obligations set forth in the DSA Agreements and well as reconcile chargeback disputes with customers.
  • Co-lead calls ,as necessary, with internal parties (National Wholesaler Executives/Directors and Receivables Management) and/or designated wholesale contacts regarding relevant chargeback issues.
  • Build strong effective relationships with key contacts cross-functionally (Government Pricing, Receivables Management, Customer Master, Customer Service, Class of Trade, and Demand Planning) as well as key wholesaler contacts.
  • Maintain wholesaler information (customer numbers/locations) within Model N and maintain documentation of key processes.
  • Perform ad-hoc audit, legal requests.
  • Conducting monitoring and audit activities to ensure compliance.

  • Bachelor’s degree required. Bachelor's degree in Finance or Accounting preferred.
  • Minimum 2+ years of related contracting, finance or accounting experience.
  • Strong communication skills and customer support.
  • proficient Excel and Office skills required, experience with Model N desirable.

AbbVie is committed to operating with integrity, driving innovation, transforming lives, serving our community, and embracing diversity and inclusion. It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.


AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: immunology, oncology, neuroscience, eye care, virology, women’s health and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at Follow @abbvie on Twitter, Facebook, Instagram, and YouTube.

Stock Symbol: ABBV

Stock Exchange: NYSE

Company info
1 North Waukegan Road
North Chicago

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