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Associate Director, Copay Enablement

Lake County, Illinois
Start date
Feb 25, 2024

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Job Details

Associate Director, Copay Enablement

The Associate Director, Copay Enablement will play a role within the Copay COE leading the strategic integration and standardization of copay data. This individual will be responsible for copay data strategy, and will partner with cross-functional stakeholders to establish data governance and operations. They will further advance the capabilities and success of the copay COE by translating a foundational data strategy into tools and capabilities that enable the copay team and its cross functional partners to be successful.

Primary responsibilities for this leadership position include, but are not limited to:

· Enable the copay center of excellence to be set-up for success within the AbbVie ecosystem, by helping develop robust processes within the COE, and establishing clear ways of working with other AbbVie stakeholders.

· Own above-brand stakeholder engagement and communication with key stakeholders.

· Foster robust internal relationship with other key stakeholders, including but not limited to Market Access/Trade, Employer Teams, Finance, Patient Services, MABI, etc.

· Drive enhanced operational capabilities, improving management and oversight of copay program operations at vendors.

· Foster strong data strategy & governance protocols to ensure consistent data operations, stewardship, and reporting.

· Plan and execute cross-COE initiatives, establish consistent operational processes & templates, and develop comprehensive knowledge management for all patient access & affordability solutions.

· Build a robust KPI tracking and measurement protocol to validate copay program success, and hold external vendors accountable for program operations.

· Ensure a high level of cross-functional coordination and strategic/tactical planning through ongoing communications as well as contributing to a positive team culture.

· Manage vendor relationships to successfully execute copay program operations, and auxiliary tactics to ensure program success.


· Requires minimum of a Bachelor’s Degree, Master’s Degree a plus.

· A minimum of 4-6 years in the pharmaceutical industry with expertise in patient support programs, market access, finance, sales, marketing, or related commercial function in the pharmaceutical or healthcare industry.

· Candidates should have working knowledge of the compliance and regulatory environment for manufacturers in the pharmaceutical space.

Skills/Knowledge Required:

· Strong data, operations and process management skills.

· Ability to effectively plan, prioritize, execute, follow up and anticipate problems.

· Ability to lead and drive impact across multiple functions.

· Demonstrated ability to manage multiple projects in fast-paced, deadline driven, entrepreneurial environment.

· Experience with advanced BI tools, with implementation experience a plus.

· Ability to influence across functions to gain consensus on solutions.

· Excellent leadership, management and organizational skills, along with problem solving, conflict resolution and team building.

· Works on issues where analysis of situations or data requires an in-depth knowledge of functional area objectives and their impact on, and interaction with, other functions within the organization.

Key Stakeholders  AbbVie Brand Teams, Finance, OEC, Legal, Compliance, Privacy, Marketing, Patient Services, MABI, Market Access

AbbVie is committed to operating with integrity, driving innovation, transforming lives, serving our community, and embracing diversity and inclusion. It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.


AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: immunology, oncology, neuroscience, eye care, virology, women’s health and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at Follow @abbvie on Twitter, Facebook, Instagram, and YouTube.

Stock Symbol: ABBV

Stock Exchange: NYSE

Company info
1 North Waukegan Road
North Chicago

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