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Analytical Instrument Technician - PAT

Eli Lilly and Company
Indianapolis, Indiana
Start date
Feb 22, 2024

Job Details

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Organization Overview 

For 140 years, Lilly has manufactured medicines that improve people’s lives around the world. We produce our medicines using some of the most sophisticated manufacturing technologies and rigorous quality standards. Lilly Manufacturing strives for excellence in its process, standards, procedures and behaviors to develop medicines with safety first and quality always

The Process Analytical Technology (PAT) group is part of Lilly’s Indianapolis Active Pharmaceutical Ingredient (IAPI) site, within the Technical Services / Manufacturing Science (TS/MS) function. The team supports efficient on-line and at-line analytical instrumentation in IAPI manufacturing, reducing turnaround times and providing continuous support for the site’s operations.  The team is responsible for maintenance and continuous improvement of the site’s PAT equipment. The PAT group works closely with engineering, automation, manufacturing, information technology, and process teams to achieve its objectives. 


Assist with projects and provide daily maintenance and technical support of process analytical instrumentation for control of production processes in Indy API Operations.

Key Objectives/Deliverables

  • Work safely and continually seek improvements to both people and equipment safety 
  • Drive a safety culture that will influence behavior for an injury free environment
  • Proactively perform daily routine checks of the installed on-the-floor production analytical instrumentation to ensure proper operation
  • Ensure knowledge and understanding of process to adequately troubleshoot and correct issues related to analytical instrumentation
  • Share team responsibilities to provide 24 hour on-call support of PAT instrumentation
  • Comfortable troubleshooting and attempting to resolve issues independently
  • Understanding and knowledge of local and divisional procedures
  • Good documentation techniques for logbooks and work orders
  • Effective communications - includes communication with supervision, Operations, various support staff, and other PAT techs
  • Provide information for root cause investigations
  • Identification and follow up of compliance gaps
  • Influence decisions to resolve issues based on objective information and data
  • Maintain training at defined levels
  • Support the development of PAT instrumentation by applying PAT knowledge and theory
  • Support variability reduction activities

Basic Qualifications 

  • High School diploma or GED
  • Associates degree or 3+ years of experience in a regulated/GMP industry relating to analytical instrumentation or chemistry, with an understanding of software applications
  • Qualified candidates must be legally authorized to be employed in the United States.
  • Lilly does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position.
  • Language:  English

Additional Skills/Preferences

  • Experience in pharmaceutical industry, preferably supporting analytical equipment.
  • Understanding and/or experience with the following technologies: HPLC / UPLC / GC, UV / VIS / Mass Spec, pH, conductivity, turbidity, refractive index, and TOC
  • Troubleshooting skills to resolve issues based on objective information and metrics
  • Mechanical aptitude and understanding of fluidics preferred
  • Experience in equipment commissioning and qualification processes 
  • Experience working with validated systems
  • Experience working with computerized maintenance management systems, i.e. Maximo (GMARS)
  • Knowledge in data historians, and IT platforms such as servers and workstations
  • Ability to work well with people of other cultures and international Lilly sites  
  • High attention to detail
  • Good verbal and written communication skills
  • Good customer service skills

Additional Information 

  • Open shift availability (Days, Nights, Weekends, 8 or 12 hr. rotating shift potential options)
  • Flexibility to adapt to schedule changes according to production schedule / coverage needs
  • Potential limited exposure(s) to known allergens, hazardous chemicals
  • Tasks may require working in environments of varying climate conditions
  • Job is fast-paced with changing priorities
  • Required to move about freely in production environment that contains catwalks, open stairs, stepping over and around pumps, process lines and equipment
  • The ability to lift 10L of liquid (25 lbs) is required
  • Occasional travel may be required for training, conferences, capital projects, etc.

Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively “Lilly”) are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response.

Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and help our company develop talented individuals for future leadership roles. Our current groups include: Africa, Middle East, Central Asia Network, African American Network, Chinese Culture Network, Early Career Professionals, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinos at Lilly, PRIDE (LGBTQ + Allies), Veterans Leadership Network, Women’s Network, Working and Living with Disabilities. Learn more about all of our groups.



Science has been our calling from the beginning. Colonel Eli Lilly founded the company in 1876 and charged employees to “take what you find here and make it better and better.” More than 147 years later, we remain committed to his vision through every aspect of our business and the people we serve, starting with discovering the best treatments for those who take our medicines and extending to health care professionals, employees and the communities in which we live. Moreover, you can also count on the team at Lilly to be incredibly civic-minded, supporting our communities through philanthropy, volunteerism, and a creative and innovative can-do spirit. 

Company info
893 S Delaware St
United States

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