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Senior Director, Global Import/Export Operations & Trade Compliance

Lexington, Massachusetts
Start date
Feb 22, 2024

Job Details

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Job Description


Provides leadership and direction for global import/export operations and trade compliance team members. This position is responsible for providing strategic direction and oversight of processes relating to the international movement of materials in support of Takeda’s research and development programs. Responsible for ensuring that international movement of materials to support R&D programs is compliant with all applicable laws and regulations in the relevant countries. This position interacts with and influences all functional areas within Takeda involved in the import/export of research materials. Identifies and leads the development, execution, and implementation of initiatives that improve processes, enhance stakeholder relationships, and provide significant value to the business.


  • Responsible for providing leadership to the Import/Export Operations and Global Trade Compliance teams within GCSC including talent development, training, and team building activities.
  • Responsible for developing, implementing, and maintaining policies and procedures that support and respond to governing international trade policies to ensure full compliance with US and international regulations regarding import and export of materials used in our clinical trials or Research.
  • Develops, leads, and optimizes, as appropriate, the GCSC importation and exportation strategy by working closely with key stakeholders to ensure all material used in clinical trials and research and development activities is moved in accordance with the rules and regulatory requirements of Customs, FDA, USDA and other applicable governmental agencies world-wide.
  • Establish best practices, set, and maintain high performance standards across the team and with the vendor network supporting the team’s activities. Establish mechanisms for early identification of poor performance, and work to address. Establish and monitor continuous improvement initiatives and performance measures.
  • Responsible for managing all matters of foreign trade relating to the import and export of all Clinical Trial Material (CTM), ensuring all product movements meet the compliance expectations of each country in concert with the timeline needs of Takeda’s clinical trials and Research.
  • Acts as the primary respondent to the border regulatory agencies formal inquiries and issues related to the importation or exportation of Takeda R&D business. Investigates and develops strategy and response to ensure compliance in accordance with appropriate laws and regulations.
  • Proactively identifies and drives the development, execution, and implementation of cross functional initiatives that improve import, export, and global trade compliance processes, enhance stakeholder relationships, and provide significant value to the business.
  • Responsible for operational oversight of vendor performance (logistics providers, brokers, etc.) and supplier relationship management.
  • Ensures line management and key stakeholders are apprised of developments that may impact global import/export operations and/or trade compliance, exercising sound judgement and communicating in a professional and timely manner. Demonstrates ability to anticipate risks and responsible for developing solutions to identified risks and discussing with direct reports and management; understands probabilities of success for the solutions.
  • Establish and maintain strong stakeholder relationships and drives effective collaboration with internal customers to ensure service standards are being followed and optimized.
  • Develops, analyzes and implements process and procedures for tracking and ensuring documentation compliance of material shipments for Takeda and vendors. Investigates and manages resolution of potential issues to ensure Takeda remains in compliance with appropriate regulations and laws.
  • Provide technical support and trade data to CRO and packaging vendors conducting import/export activities on behalf of Takeda, as well as provides consultation to other Takeda entities relative to process improvements and policies on import and export compliance activities.
  • Ensure that a trained staff is in place, new SOP’s /guidelines/templates are written as needed and all procedures are consistent with current global regulatory requirements for Import/Export
  • Responsible for bringing significant industry expertise to the team and guiding/mentoring junior members of the team to build and maintain strong capabilities within GCSC.


  • Bachelor’s degree in Life Sciences, Engineering, Pharmacy, Supply Chain/Logistics or related discipline. Advanced degree preferred.
  • 15+ years pharmaceutical industry experience with R&D material management/clinical supplies/logistics, including several years of experience in importing and exporting in pharmaceutical industry.
  • Significant job-related experience in global import and export operations and trade compliance including use of systems and tools to support these activities ( i.e. GTM, SAP, etc.)
  • Demonstrated ability to collaborate with diverse internal and external groups toward development of globalized approaches.
  • Thorough understanding of the clinical development processes including clinical trial material processes (distribution, etc.) and associated logistics requirements and challenges.
  • Demonstrated strong and effective leadership capabilities including the ability to successfully deliver complex cross functional initiatives.
  • High-level relationship building and influencing skills – can gain buy-in for ideas and proposals and generate consensus among stakeholders.
  • Strategic/enterprise mindset; capable of creating and articulating a vision and inspiring team members to strive toward the attainment of goals.
  • Builds an inclusive work environment and develops the organization for the future.
  • Has an enterprise mindset and can focus on the few priorities that matter.
  • Ability to influence stakeholders from many technical disciplines and at many levels
  • Excellent communication and organizational skills are required.
  • Strong oral and written communications, managing and adhering to timelines, negotiation skills, integrity and adaptability.
  • Customs Brokerage License (if regionally permitted)

Base Salary Range: $198,000 to $283,000. Employees may also be eligible for Short Term and Long-Term Incentive benefits. Employees are eligible to participate in Medical, Dental, Vision, Life Insurance, 401(k), Charitable Contribution Match, Holidays, Personal Days & Vacation, Tuition Reimbursement Program and Paid Volunteer Time Off.

The final salary offered for this position may take into account a number of factors including, but not limited to, location, skills, education, and experience.

EEO Statement

Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.


Lexington, MA

Worker Type


Worker Sub-Type


Time Type

Full time


Takeda is a global, values-based, R&D-driven biopharmaceutical leader headquartered in Japan, committed to discover and deliver life-transforming treatments, guided by our commitment to patients, our people and the planet. Takeda focuses its R&D efforts on four therapeutic areas: Oncology, Rare Genetics and Hematology, Neuroscience, and Gastroenterology (GI). We also make targeted R&D investments in Plasma-Derived Therapies and Vaccines. We are focusing on developing highly innovative medicines that contribute to making a difference in people’s lives by advancing the frontier of new treatment options and leveraging our enhanced collaborative R&D engine and capabilities to create a robust, modality-diverse pipeline. Our employees are committed to improving quality of life for patients and to working with our partners in health care in approximately 80 countries and regions.

For more information, visit

Stock Symbol: TAK

Company info
650 East Kendall Street
United States

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